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Found 263 results

  1. Lost a shaymin ex in private trade, trade cancel but didn't receive the card back. Please check my trade history. I need my shaman ex back
  2. Whenever I open up the application on my Computer I see it quickly check for updates then it later says "Pokemon Trading Card Game Online.exe is not responding." I am unsure as to why this is happening but if anyone knowns please let me know below. Thank you -LM_David
  3. I just landed on my first prize wheel of the day and it supposedly granted "100 coins". Nope. Still at the exact amount as I was prior to the match - which actually means I didn't get the coins for my win either. I have a screen shot of the grant, but I'm still unable to create tickets (my emails have gone unaddressed as well). Thanks.
  4. trepeezy092

    Breakpoint FA Skyla

    When I add the Breakpoint FA Skyla to my legacy deck it wont let me use my deck in legacy
  5. Hi, So I am still new to playing PTCGO, but have been playing the last few days on my PC. This issue has occurred three times now in the past 48 hours or so. This also seems to occur when I am doing well (winning) or have just made a play which will turn the match in my favour. After I take my turn... Opponent's turn starts. Disconnect icon appears beside my avatar. Icon is present until match end. Opponent draws, then nothing. About a minute goes by. Both opponent's and my player timers are counting down. 15-second warning pops up by my avatar. My cards are completely unresponsive. Waiting, 30-45 seconds. 15-second warning pops up for me again. This occurs 2-3 more times as I wait for whatever is happening to the connection to un-happen. (??????) Defeated. The most recent battle log, which I tried to copy here with no success, stated that my opponent had fainted all of my active Pokémon, despite the play mat and battle log showing nothing had occurred. At the time I had one active Pokémon and two on the bench. Could anyone in tech support provide some insight into what is occurring here, and how to prevent it in the future? ​Also, are there any plans to implement a "report issue" button or link directly within the game? To either report a problem with a particular match, or with a particular player? (Also had some unsavoury interactions so far, and it's only been three days...)
  6. When I click on trade history to look at the latest trade I made it crashes. I tried reinstaliing it but it still crashes
  7. HunTeR_SS

    it automatically close...

    it automatically close when ever i open it.. even the new client i installed. it is still the same.. i tried on 3 of my computer.. it is the same for all 3 of them.. i am using windows 10.. acer laptop, windows 10 gigabyte desktop..
  8. Silent Lab Shouldn't be shutting down Magnetic Circuit. I would post video evidence, but i can't.
  9. ShutItDown

    Prerelease Box Code Not Working

    I went to my prerelease, i got a code for a deck box for Ptcgo and it says Invalid Code everytime I input it in redeem code section. So Im hoping this issue will get resolved Please FIX
  10. I installed this game on my younger brothers computer and every single time he attempts to fight the tutorial battle his game crashes, on top of that it only happens as the screen loads and the red bar stating opponents turn starts to appear. Whats odd is that when I tried logging in on his computer with my account I was able to do an entire trainer challenge without a single problem. As of this moment I have attempted to do a clean install multiple times and i have it set for xp3 compatibility and to run as admin. So far none of these options have worked and I am unsure of how to fix this.
  11. I just finished the platinum league for the first time but didn't get any boosters! I'm supposed to get them if I finish a league for the 1st time, right? Also, I just completed the Mighty Mind challenge (beat 2 pokemon with a purple eye energy pokemon) but didn't get the booster! Why is this happening? This all started after the update on May 2nd. Somebody please help me! And is it possible to get my booster?
  12. Hello! My Pokemon TCG Online has been stuck on the Please wait, loading assets screen and is stuck at 0% on my MacBook Pro. It has been that way for the last three days, no matter how many times I close and re-open it. I also have deleted and re-installed the program itself twice. Help!
  13. kushina22

    Crash

    the game is crashing as soon as I open it and when I tried to troubleshoot the program, it says that the game is no longer compatible what should i do?
  14. I have tried to download the TCG game multiple times. It supposedly downloads successfully, and it opens correctly. I sign in, then the first battle is supposed to start (I am guessing the tutorial), but it crashes right as the battle opens every time. Is there a setting that may be causing this on my laptop (PC)? Thank you and I hope you can help! I am very excited to play!
  15. CCargoe2

    Randomly crashes

    I signed up for Pokemon TCGO and i tried installing the game to play and upload all my codes that i got. But every single time i try loading the game it stops working and i get a random pop-up that say "Pokemon Trading Card Game Online.exe has stopped working" "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". Can someone PLEASE help me fix this so i can play and enjoy the game? In dire need of assistant please.
  16. Yesterday I traded a booster for 4 Butterfrees, after that I went to sleep. When I woke up today, I decided to make a deck with them and I noticed they wore no longer in my collection. Why is this? Can I get them back? It was one of the first trades I ever did...
  17. Ever since the update today may 2nd, it crashes upon startup. tried restarting computer, re-downloading, etc. It crashes immediately when the window opens and the loading screen begins to show. System Specifications: Macbook Pro 17 inch 2010. OS 10.10.5. 2.53 GHz intel core i5 processor. 4GB GB 1067 MHz DDR3 Ram.
  18. Not shown, the hologram effect, in Android - Serie XY (Deck - Sky Guardian) Serie XY- Fates Collide, (Spanish without translation) Serie XY- Fates collide Blister Pack with Pansear (Spanish without translation) Cover letters (all) - Spanish without translation
  19. Canberrakilla

    Can't redeem codes

    I can't access the area in game to redeem codes! Everything else works just not the redeem area the button is in pressable
  20. TPCi_Samhayne

    Version 2.36 Bug Fixes Posted

    Just a note that the list of bug fixes included in version 2.36 have been posted tohttp://forums.pokemontcg.com/topic/41527-236-patch-notes-may-2-2016/?p=470607 It is a pretty good list of fixes. As always, if you experience a bug in the Pokémon TCG Online, we want to hear from you! While we do a lot of testing on our end, with thousands of cards in the Pokémon TCG, it is hard to be exhaustive. If you do run into a bug, you can Post the details here on our bug forum. More info about how to post a bug at http://forums.pokemontcg.com/topic/12324-reporting-bugs/ Visit http://support.pokemon.com and enter a Question with the details for our Support Team to follow up on. Thanks!
  21. fuzzyl0g1c

    How did this happen?

    When I wake up and played TCGO ,my collection is reduced and I got banned from trade , How? I think it's a glitch please fix it please I be your friend I did make a fair offer and didn't spam
  22. I'm trying to submit a support ticket (since generations codes still aren't granting properly) and I get the message below: We're sorry, an unexpected error has occurredThe service you are trying to reach is currently unavailable. Please refresh the page and try again. If this error continues, please contact Parature Support and reference the Error ID # listed below. 11a3dd2d-f387-4f10-a96a-13effe8aaea7 Go back to the page you were previously viewing or click the Back button on your browser. I'm just trying to get what I paid for, Mods - no one responded to my last post, please take the time to respond to this one.
  23. See my complains i am don with this game with all the bugs see my bug list.PLEASE!!!!!!!!!!!!!!
  24. Tobbster

    No Redeem Codes Tab

    I cant see the redeem codes tab on my PC and ipad, and if I hover under the shop tab, there is nothing but it says that this feature has been disabled on this device. I don't know if this is only me, but can someone help?
  25. BazPokeMaster

    Just address the situation...

    We just need to know whats going on. I picked up 50 flashfire during the glitch and I've kept them I haven't exploited the game and I thought I'd just gotten lucky to be honest. I'd happily accept a rollback and I think everyone else would if it enabled trades at the moment. Everyone has nothing but versus matches at the moment and something else is going to have to be enabled soon before players start to get frustrated and leave the game completely. Hopefully a mod can address this soon because players are worried, bored and deserve an explanation for everything thats happened. If a mod has read this please feel free to reply and just give the community something to go on so we can move forward.
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