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  1. Hi, i recently created an account for TCGO and i didn't receive the mail to activate my account. Moreover i can't connect to the game without having checked this email. Can anyone help me [content removed - Mod_Jynthu]
  2. Hello I have a windows 7 Computer, after i downloaded the game, the game dont start and it comes a message:"Failed to initialize player Failed to initialize Direct3D. Make sure you have at least DirectX 9.0c installed, have drivers for your graphics card and have not disabled 3D acceleration in display settings. InitializeEngineGraphics failed" What should i do ?? please help
  3. Hi the game keeps crashing for me at one specific point in the tutorial. As soon as the AI attaches an energy to evee, as i draw a card the game crashes everytime. I have tried reinstalling a few times and I have tried to make multiple accounts in order to try and skip the tutorial, however I cant seem to log in with new accounts, only the original where it crashes each time! Please gamefreak, moderators or even arceus himself! Please help me as I am very disappointed with my experience so far but I am still very eager to play. Any suggestions would be greatly appreciated.
  4. can someone answer that tcg online will support zenfone 2 or itll never happen or itll take a long time ?
  5. I already had installed the game but sometime ago I wanted to uninstall it and I couldn't but it was ok. Now that I want to play again it won't let me because it shows this weird pop-up and it won't do anything so I have to close it, same happens if I try to install it again or uninstall it the message reads "Cannot obtain acces to the ntework's location Property.USER_PROFILE" If someone experiences the same problem or knows what to do please share your knowledge.
  6. So I just recently downloaded the game, everything went smoothly, but then I found that it got stuck at please wait, loading assets 99%. I tried uninstalling everything and trying again, but then it got stuck at 99% again. does loading assets 99% just take a really long time, Ive waited probably just under 1hr and 30min now. If anyone knows what the issue is or if it just always takes this long, please let me know, thank you.
  7. i tried uninstalling the game and re-installing it after i could not get in when it crashed after the refresher but all it comes up with is "Could not access network location Property. USER_PROFILE." and no matter what i try nothing changes and i cannot get the installer to work. Please Help i really want to keep playing!
  8. I have 2 Notebooks with the same specs. I started to play 2 days ago and wanted to install the game in the other one so my brother can play too. But right after the tutorial starts the game just crash and then close. I always solve the problems by myself but this time I can't find anything about it. Also the setup is the same on both because we play online games on them. I have full uninstalled the game/the folders also redownload and reinstall the game but game crash at the same point everytime. If Anyone can help me I'll be more than grateful.
  9. PrideSP

    Is the Server offline?

    I can't log in. Says can't connect to Pokemon.com. Please try again in a few minutes.
  10. Can't even get to the loading stage, just get to a window that says checkforpatch.clientupdate.body, I just want to play the game ! Getting super frustrated ! Please help !
  11. Basically every time I close PKTCGO I cannot open it from the .exe. I have tried downloading it multiple places even on the other harddrive. When I try to open it is give me a message stating "You do not have permission or something is blocking the file path" or something along the lines. So I just redownload 2-3 times a day. Maybe you guys could give me the file path of your .exe IE :C/Pokemon/wontwork*. I have turned off fire wall and antivirus as well. I am running on windows 10.
  12. I've been trying to open the TCG Online application on my mac and for some reason it won't let me. I've uninstalled, reinstalled, and tried the refresher. Nothing seems to be working. Can somebody help me?
  13. Hi, I scrolled through the first 5 pages of this forum but couldn't find a similar topic so I started this. Today, my PC refused to start. I'm thinking it might be beyond recovery at this point. So if I get a new PC or laptop and install this game on it, log in with my original username, will my cards still be there? This is very important to me as I have spent too much time and money on this game. Any replies will be much appreciated.
  14. Hi, Because the game doesn't start anymore, I screwed around with the file a bit, unstalling, cleaning registry, trying to reinstall the game. Always gives me a critical error, saying that it can't access "Property.USER_PROFILE" . You guys need to push a new client with different registry entry fast.
  15. i know it states android tablet but since most people have android and see it as a phone operating system it shouldnt be called avaiable for android. i would like to play this on the go but i don't got an tablet so i don't see why this couldn't be on mobile phones as its much more common than a tablet
  16. For the past week or so, the game said it couldn't connect to the server initially for a couple of days, then started trying to log me in when opening but immediately crashed afterwards. I can't figure out how to uninstall the game to try to reinstall it. I'm on a Macbook Pro.
  17. Hi! I hope this isn't covered elsewhere, I have tried looking! I'm trying to install the TCGO and the Setup Wizard is giving me the following error "Could not access network location Property. USER_PROFILE". I've had a look online and can't see anything with a solution. I'm running Windows 10. Thanks for helping! Jonathan
  18. (This is all done on the administrative account for this computer, *********** rights) I've tried **************** reinstalling the game numerous times, yet still can't get the game to run. ********************************** The game opens, but will stay like the picture above indefinitely until I close the program. Restarting the computer has no effect, restarting the program has no effect. If I try to uninstall, reinstall, I get this error: ********************************** If I ignore the error and continue installing, I still have the same issue as the first picture. Loo
  19. Shreenath123

    The game is not loading!

    The game kept crashing for no reason so I reinstalled it and it worked from May 2nd to yesterday. But now when I open it, it automatically closes. Also, I haven't been getting boosters from challenges. Also, I completed the platinum league for the first time, but didn't get the boosters. All this started after the May 2nd update.
  20. Serofina

    Can Someone help?

    From 3-4 days, my game is loading till 89% or 90% whatever, and then it closes I want to play this game but I can't I even tried to re-install my game more than 10 times, still same problem... ... Plz Help!
  21. The game started crashing on startup. I decided to just reinstall the game. Installer refuses to run since it sees older installation already here. Can't uninstall game with the uninstaller. Gives error (in finnish) "Verkkosijainnin Property.USER_PROFILE käyttäminen epäonnistui". Translates roughly to "Network location Property.USER_PROFILE using failed" Tried manual uninstallation by deleting all pokemon/unity related folders. The installer still thinks the game is installed.
  22. I'm bored, I tried to re-install this game many times still it reaches till 90% and then my game closes... Plz help me, I want to play this game... ...
  23. tinkerpow

    Game Keeps Crashing

    OK so it will load until it gets to please wait loading assets where it sits at 0% for a few seconds until going black and crashing. So i tried uninstalling the game and re-installing it but all it come up with it "Could not access network location Property. USER_PROFILE." and no matter what i try nothing changes and i cannot get the installer to work.
  24. Davidtjuh

    HTC One M8

    I was so thrilled to find the game in my play store and it states "This device is not compatible with this game", although it is kind of a new phone which has better specs than other devices which are compatible. Does anyone know what to do?
  25. pikachu358231


    I am new to pokemon trading game online and I have just downloaded the software where the it would go to the tutorial match about to start and then it would just stop working could someone please help me get past this point so i can start playing the game. I have already uninstalled and reinstalled the program from my computer 3 times and the issue is still the same.
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