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  1. I'm running windows 10 on PC and i've done everything from uninstalling and re-installing to accepting terms of use on the website to dumbing down my resolution and the words still wont appear so i can accept it. nothing works to get the words to appear at all. please help.
  2. Bonjour .Aprés plusieurs désinstallation, j'en suis toujours au même point. Je **** pas accés à mes cartes. Je **** accés qu'au jeu. Pouvez vous m'aider? Merci
  3. nickyflash123

    [GENERAL] Can't download PTCGO

    I cant download and when I try it takes me to a website then nothing happens can I get some help [edited by Mod_Gurulot - please refrain from posting links to websites other than official Pokémon sites]
  4. Just want to download PTCG on my notebook but find out failing to install. Always "error 110", is there any way to solve the problem?
  5. Whenever i tried to open my game it said i cant acces servers even though the servers are up and my friends didn't seem to have this problem. So i deleted the game and now when i try to open the installer it just keeps saying the same thing 'Geen toegang tot de netwerklocatie Property. USER_PROFILE.' (dutch because its the language i speak, sorry for the bad english btw) so i cant dowload it anymore but ireally want to its on an windows 10 lenovo legion y520 laptop if that is needed information hope you can help
  6. Heya folks, I'm sure this is asked 100 times and more, but I recently got a new gaming PC. Just over a year ago, I started to play this game and got quickly addicted to it and worked very hard to accrue cards, codes, ect. I recently invested in a brand new Gaming PC and went straight away to download the TCG program on there, logged into my account...and all my cards are gone and I was tossed into the Tutorial run down again. I've' submitted a ticket and awaiting an answer, but mostly just wondering if anyone can give me some confidence that they are n
  7. When I go to download Pokémon TCG Online, it gives me an error stating "Could not access network location _/." While stuck on "Status: creating shortcuts". I am unsure of what this means and can't find the same issue online, is there any way around this?
  8. Bonjour, mon jeu JCC ne veut pas se télécharger, sa me marque un message erreur : "impossible d'accéder au répertoire réseau : prosperty.USER_PROFILE" comment puis je faire pour pouvoir jouer à se jeu svp aider moi.
  9. Bonjour, Suite à la dernière mise à jour, je ne peux plus me connecter au jeu. Lorsque je lance le jeu, juste après la vérification de mise à jour, j'ai le message: Erreur ! Impossible de se connecter au serveur. Je ne peux que cliquer sur quitter et la fenêtre se ferme. Alors j'ai désinstalleé le jeu et téléchargé la dernière version sur le site mais alors lorsque je le lance, j'ai un message windows me disant que exe n'est pas une application Win32 valide. Bref plus rien ne marche. Help !!!! Cordialement PS: Cela me fait la même chose sur mes 2 pcs,
  10. Hello I have a problem. Recently I installed the update for Pokemon TCG Online that included the detective pikachu stuff. Ever since then Simple effects have been enabled and I can't disable them to get the regular attack animations back. Can someone please help me. Thanks in advance.
  11. Hello, I have downloaded the .msi installation from https://www.pokemon.com/us/pokemon-tcg/play-online/download/, however when I try to run this, the following error appears; "The Installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package". I have restarted the Windows installer service. I have full local administrator privileges on my user account. I have also tried re-downloading the installer but this doesn't resolve the issue.
  12. This morning the game don't opened. It just appeared like a small 2 inches wide, narrow bar, so clearly was not working as intended. Since yesterday, everything was good and I have had little to no problems with the game more than a couple times since 2015 or so. As it was not working, I tried to reinstall, uninstall and repair. Nothing to do. I just removed the game manually, including all the Thepokemoncardgame folder in C:/users/appdata (which worked last time I had to reinstall, years ago) I just searched for any single file and cleaned even the registry, reboot once and a
  13. Dear developers, Saying that the game isn't supported on phones is totally wrong as I had a theory after seeing other people here saying that the game works fine on their phones too so, I installed shareit on my ancient tablet which i play the game on and transferred the game to my phone. After downloading the data I played an online match and everything went perfectly except the text size on the cards was so tiny but readable which is something that could easily be optimised for phones by making a magnifying lens icon to read the text better or something like that. The point is the game re
  14. I downloaded the game for the first time and when I went to play I recurved a error message saying “the game crashed. The crash report folder named 2019-02-13_200408 next to the game executable”. Idk what happened, I ran the repair tool and that didn’t help.
  15. ssplinter456


    this user cheats: Game Log Output Begins Here: 1. opponent flipped 1 coin(s), resulting in 0 heads and 1 tails, for Beginning of Game. 2. It is now ssplinter456's turn (Turn #1). 3. ssplinter456 drew Water Energy. 4. opponent drew a card. 5. ssplinter456 drew VS Seeker. 6. opponent drew a card. 7. ssplinter456 drew Palkia-GX. 8. opponent drew a card. 9. ssplinter456 drew Water Energy. 10. opponent drew a card. 11. ssplinter456 drew Articuno. 12. opponent drew a card. 13. ssplinter456 drew Palkia-GX. 14. o
  16. My girlfriend and I both decided to install and play this Pokemon TCG online recently. We both went on the official site, and downloaded the game. My install wizard launched properly and I had the game installed and running within minutes. However, whenever my girlfriend tries to run the .ede for the installer, the installer window pops up, and immediately gets covered by an error message saying that "There is already an instance of this program being installed, please wait for the install to finish before starting this one." And when we click "Ok" or X it out, the whole installer closes. This
  17. Hey trainers, For some reason I can't find where I can change my in-game language. It is set to Dutch, probably because I live in the Netherlands, but I always play my games in English and can't figure out how to change it. Thanks in advance
  18. I have an Acer 2 in 1 Touchscreen Laptop. Every time I try to download PTCGO, it does not download. The farthest I have gotten is halfway downloaded until it just stops downloading. Usually it says it will take 2 hours, but then that disappears and it never downloads. Any one know why it won't download?
  19. Hello, I have played the tcg online before. I stopped a couple of weeks ago and decided to play some more today. However, I can’t seem to play. I start the game and it loads to 50% in the refresher, then says it needs to repair. I let it sit for about an hour, even though it said it would only take a few minutes. I don’t know what to do.
  20. I just downloaded the game today and have played in the past on my MacBook Air. I now have an iMac. The iMac can run the game since I have seen it done. The download and installation had no issues at all. After I log into the game it shows this message: "authentication failure / protocol error." I attempted to restart the client to no avail. I have not tried to reinstall the game yet, hoping there is a way around it. I did check to make sure the game server is up as well. Does anyone have any solution for this error?

    unexpected error 1632

    so ive been trying to install the game in multiple locations that have plenty of storage (i.e hard drive flash drives) but it always fails with an error 1632 and i haven't been able to find anything on it online please help i just want to play the game
  22. Good time of day, I set the Japanese region in an Administrative tab after that I started to get this error. When I returned settings to default problem didn't disappear. How can i fix it?
  23. Pokemon won't launch after the most recent update. I get this message: I found this thread explaining I should uninstall and re-install: http://forums.pokemontcg.com/topic/48728-game-general-failed-to-load-playersettings-internal-index-0/ I found this thread with inst uninstall instructions: https://support.pokemon.com/hc/en-us/articles/360001058453-The-Pokémon-Trading-Card-Game-Online-stalls-when-updating-How-do-I-uninstall-reinstall-the-game-for-Windows-and-for-Mac-. I'm fine through these steps: Once I click uninstall, I get the following message: I don't
  24. I was hoping to install the game onto my smartphone but, for some reason, the game is marked as "Not Compatible." Is this in error?
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