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Found 253 results

  1. himehime

    Can't update or uninstall

    Hiya, I've done the latest update several times and I can't seem to access anything else, even after restarting my computer. I just keep getting the update screen. So, I thought about deleting the game and its files and then reinstalling but I'm unable to uninstall the game from Programs and Features. I get "Could not access network location. Property. USER_PROFILE. Can anyone help? Thank you!
  2. Are the servers currently down for Pokemon TCG? I tried to login and play but once it hits 81% it crashes. I tried this multiple times.
  3. Since that update a few days ago, I can't login into the game. I already uninstalled it, re-downloaded it from the website again, removed all folders in appdata roaming etc, installed the game again, the update went fine, BUT I can't login! This happens: I input username and p-a- ss word, and the game starts, but it stucks at 8%, then after like 20 seconds it closes itself, and an error message appears "could not reach pokemon server, please try again in a minute" I've been trying to login over and over, for like 3 days, and I can't login! Please help!
  4. During patch update, application crashed and was unable to reopen. I reinstalled client from pokemon.com and now application crashes at launch. I am on OSX and have already checked to see if any permissions require repair; came up clear. At this point I'm not sure what the problem is. Another user on Reddit is experiencing the same issue. Please advise to see if this is an issue on Pokemon's end. Thanks!
  5. Hey, i can get on the game and log that's all fine, but when i start the first game (tutorial) then at a certain point when my opponent (AI) play's the metal card on eevee, i have to draw a card and there the game freezes. how can this happen and more important, how can i fix this? **edit** today i reinstalled the game and tried again, nothing changed, still freezes.
  6. NuggetAssassin

    PTGCO - Authentication Error

    I downloaded the PTGCO PC Windows application last night and made a new Pokemon.com account. I played a few hours and everything was working fine then went to bed. But then this morning i logged in (successfully once) and bought a booster pack. When i went to open it the game froze so i restarted it. I tried to enter my (correct) account credentials but it wouldn't let me log in. It showed imgur com/a/HXuiC (put an . in space) I restarted pc, nothing. Reinstalled, nothing. Googled, nothing. i can log into this website with this account but not into PTCGO PLEASE HELP THIS ONLY HAPPENED AFTER VERIFYING MY ACCOUNT
  7. Hello whoever is reading this, I currently am having a problem downloading the installer for Pokemon TCG online from the website. I downloaded 103 mbs of the 200 mbs you need before suddenly the download speed dropped down to kbs, and eventually stopped downloading. I have since tried 8 or so times to re-download the installer from the website but the speed of the download is still in kbs and every time it eventually stops downloading. My download speed is 30mbs and my upload is 12mbs so i don't think its a problem with my internet and i can't figure out a solution. My computer operating system is Windows 7 i meet all the recommended specifications. Thanks, Sinister
  8. Hello! The dev team has found that certain system preferences on Macs prevent installation or prompt the user to move the game files to the trash. The team is working on a permanent fix to this issue, but in the meantime have provided the following workaround: Open System Preferences. Navigate to the 'Privacy' tab. If the 'Allow Apps Downloaded From' area is grayed out, click the lock in the lower left corner to allow changes to be made. Choose 'Anywhere' The game should open normally. Thanks for your patience with this issue.
  9. As the title states, my refresher downloads all the files and gets stuck on unpacking for half an hour.. The Play button is disabled but the "Close" and "Repair" button are active. Do I click on any one of them or just wait? Update: Couldn't wait any longer.. Clicked close, downloaded and installed a fresh copy.. works..
  10. 3 days ago i download the app from the ios app store, but i cant play in my new account because the server was not working. I uninstalled the game from my ipad, and today i tried from my pc and all was fine, so i tried downloading the app again from the appstore, but just doesnt work anymore. After many attempts a message like "download the app was impossible" appears. What can i do? I really want to play from my ipad.
  11. So, the other day I tried to play and it wouldn't open at all. Just bounce like the apps do on mac and just not open. So I uninstall and reinstall. But now after I instal and open the app it says the app is corrupt and needs to be trashed. Then it moves it into the trash. I've tried just about everything and have no idea what to do.
  12. I just installed the trading card game this afternoon. I was very exited to start playing it, immediately signed up and made an account. But as soon as i clicked play the tutorial, just to see how this game looks and the mechanics work it crashed. Then i tried again and i got to the point where it says my turn, and there it crashed again, 4 more times. Then i reinstalled. Same issue kept on happening. Deleted the folders from the %appdata% and all. But it kept reappearing. Could someone please skip the tutorial for me, i read in a forum that that might enable me to play, cause it seems like a lot of fun. Please help, and thank you in advance.
  13. Hello! i use Windows 7. After bad game update, i can not start to play game. 1 - When i try to dclick game icon, game starts and immediately closed. 2 - I try to unnistal game from Programm tool But got classic error: USER_PROFILE 3 - Okay, my brother help me and delete game from Unnistaller and install game. But this is not help. 4 - Refresher not work (screenshot attached) ************************************************** Please help me!
  14. xHDxFREYA

    Cant install

    After i downloaded the game and start the programm to install it it opens but i cant press continue how can i fix this
  15. So yeah, it is impossible for me to download the game. The highest speed I get is just a few kB. Is something wrong with the download?
  16. Flamevelliomon

    Installing pokemon on PC Windows

    I was wanting to try out the pokemon online game for windows PC. i have it installed but when i try to play it the screen goes black, then it acts as if its loading something, then kicks me out of the game. I really need help. i want to play the card game online, before i buy actual cards. sounds weird right? I figured its the only way for me to learn how to play the game. Anyway, Please help ASAP
  17. Hi, i recently created an account for TCGO and i didn't receive the mail to activate my account. Moreover i can't connect to the game without having checked this email. Can anyone help me [content removed - Mod_Jynthu]
  18. Hello I have a windows 7 Computer, after i downloaded the game, the game dont start and it comes a message:"Failed to initialize player Failed to initialize Direct3D. Make sure you have at least DirectX 9.0c installed, have drivers for your graphics card and have not disabled 3D acceleration in display settings. InitializeEngineGraphics failed" What should i do ?? please help
  19. Hi the game keeps crashing for me at one specific point in the tutorial. As soon as the AI attaches an energy to evee, as i draw a card the game crashes everytime. I have tried reinstalling a few times and I have tried to make multiple accounts in order to try and skip the tutorial, however I cant seem to log in with new accounts, only the original where it crashes each time! Please gamefreak, moderators or even arceus himself! Please help me as I am very disappointed with my experience so far but I am still very eager to play. Any suggestions would be greatly appreciated.
  20. fsafdafa

    app dont support zenfone 2

    can someone answer that tcg online will support zenfone 2 or itll never happen or itll take a long time ?
  21. Cool-Jolteon32

    I can't install the game, please help

    I already had installed the game but sometime ago I wanted to uninstall it and I couldn't but it was ok. Now that I want to play again it won't let me because it shows this weird pop-up and it won't do anything so I have to close it, same happens if I try to install it again or uninstall it the message reads "Cannot obtain acces to the ntework's location Property.USER_PROFILE" If someone experiences the same problem or knows what to do please share your knowledge.
  22. So I just recently downloaded the game, everything went smoothly, but then I found that it got stuck at please wait, loading assets 99%. I tried uninstalling everything and trying again, but then it got stuck at 99% again. does loading assets 99% just take a really long time, Ive waited probably just under 1hr and 30min now. If anyone knows what the issue is or if it just always takes this long, please let me know, thank you.
  23. i tried uninstalling the game and re-installing it after i could not get in when it crashed after the refresher but all it comes up with is "Could not access network location Property. USER_PROFILE." and no matter what i try nothing changes and i cannot get the installer to work. Please Help i really want to keep playing!
  24. I have 2 Notebooks with the same specs. I started to play 2 days ago and wanted to install the game in the other one so my brother can play too. But right after the tutorial starts the game just crash and then close. I always solve the problems by myself but this time I can't find anything about it. Also the setup is the same on both because we play online games on them. I have full uninstalled the game/the folders also redownload and reinstall the game but game crash at the same point everytime. If Anyone can help me I'll be more than grateful.
  25. PrideSP

    Is the Server offline?

    I can't log in. Says can't connect to Pokemon.com. Please try again in a few minutes.
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