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Found 238 results

  1. Hello, When I try to open the Pokemon TCG Online on my macbook bro, a screen saying "Checking for Refresher Update" appears, and followed by a "couldn't connect to server" error. I installed the most recent pokemontcg installer, and update my OS to the most recent version. I also rebooted my macbook pro multiple times. Still no success accessing the game. Yasser.
  2. I am using Windows Vista with all updates installed. I am using Chrome to download file and file does download and I can view the .msi file in my downloads folder but the installer will not launch. I have tried to right click the installer file and select install from the menu but it will still not launch. Any help is appreciated.
  3. it wont let me load the game! it says " Error: Failed to initialize player Could..... not preload global game manager #0 i=0 this happened right after i updated it XC
  4. Wont let me login shows me Time-Out error been trying all morning and trying everything restarting PC, connection router, uninstall reinstall nothing works
  5. I try install the game in my macbook. Apear this message: (the link is a screen from my mac) ******************************************************************************************** Please, help me. Thanks Antonio ********************************************************************************************
  6. hello, my friend wants to play tcgo as well. he still had the older version and it says he has to get an update. first of all we don't know how to update, so he tried to download it again. it than said he can't download it because he still had the older version, so he tried to delete it, which dind't work as well. so now the download doesn't work and the uninstall doesn't work. what do we do? thnx!
  7. Ever since the update I haven't been able to play. The game just close itself and opens the refresher which keeps updating endlessly after I hit the Play button. Yes I tried runing the game from the refresher first and it loops regardless. Yes I tried uninstalling but I get the Property.USER_PROFILE error. Yes I tried using the Microsoft Fix It solution and it didn't work. Yes I installed the game on an administrator account and tried uninstalling on the same account. Yes I tried using a second administrator account and it didn't work either, it just kept looping there. Yes I tried changing my DNS. I'm pretty sure I'm not the only one having this problem, here's hoping we get a definitive solution for once.
  8. The refresher keeps stopping at 50% and then gives the Repair option which does nothing. I've tried restarting. I tried downloading the new refresher. Nothing has changed. I changed my security to allow all apps. This is so frustrating. My mac is completely updated.
  9. I get this message every time I try to install on my PC. "Pokemon Trading Card Game Online setup ended prematurely because of an error. Your system has not been modified. To install this program at a later time, please run the installation again." What does it mean by modify? Not really sure what to do here.
  10. After attempting to patch normally, my client got stuck in the Refresher loop, so I had to go through the old routine of uninstalling then reinstalling the game. Unfortunately, it looks like the official download page is broken as it won't allow me to download the Installer. I have no sort of script blocker or anything that would interfere with a normal download, so I'm not sure what the problem could be. EDIT: Looks like everything is working now, just took a bit of patience, I suppose.
  11. I am unable to use my XY: basic green in versus as the deck is not under the versus deck. please help!!!!!
  12. k1l4b0tz

    Creating a guild

    would like to inquire where in the forum we can create our guild topics? thank you for the help.
  13. Hey, Every time i open the game , the download meter starts filling up to the max as it is downloading game assests at start and then it downloads the background and then the cards, yesterday i spent 3 hours downloading the "card cache" from settings menu and i exited when it was 81%. Today i login in to find that all what i downloaded is gone and all the cards data that i have downloaded yesterday are gone !!! what must i do to retain all the data that when i open the game , the data will be already there and no need to download them all over again ??? any solution...
  14. Hello i downloaded the game ages ago and i stopped playing but i decided to come back on because i had some more cards so when i tried coming on it was fine but then at 50% it just froze i left it for an hour but it still wasnt working why is this happening????~
  15. I need some help, is there some way to change the languaje of the TCGO, recently i had to re install the game, and it appear in spanish but i want to play in english
  16. Ever since updating to windows 10 i haven't been able to play the game, it keeps freezing at "checking refresher update" I tried running the refresher but it comes out 100% but still doesnt work. I tried uninstalling it, but that failed, so i went to the microsoft website as advised on another post to try the "fix it for me" thing on there, but it says it is not compatible with windows 10. So what else can i do to be able to play it?
  17. Hi, On a Macbook Pro I've tried to install the Pokemon TCGO many times. First time I had success loading the game and beat the tutorial, but the game crashed as I loaded my cards. I had went on it again after that and it had worked but every word in the login screen had dots in between them. It wouldn't log in, so then again I had tried to restart the application. The big problem then happened; it said: Please wait, checking for refresher update... Checking for refresher update... And then below it there was a bar with a shaded orange colour and it would not go fully orange, just stuck at the 0% loaded part (bear in mind it just had the un-coloured bar, not the 0% text). Many, many times I had re-installed the refresher, deleted all the stuff relating to the TCGO, duplicated the Refresher thing I had found in the Show Package Contents - Contents - Resources - Refresher and clicked 'repair' and looked into the code of when it runs and it said something about stopped jobs. It still doesn't work. Somebody please help!
  18. I won second place in a tournament and i got a mega ampharos ex but it wont let me put it on trades can some one please help??
  19. Property.USER_PROFILE cant be found. How can i fix this?
  20. someone suggest me to uninstall the game to fix problem of crash.. i try to do it but it said a error... "Impossible d'accéder au répertoire réseau: Property.USER_PROFILE" what is the best way to uninstall the game to fix problem ? i heard some solutions to uninstall it but i like to know from pokemon online your suggestion about to uninstall it correctly..
  21. Hi, everyone! So, my gf and I have had this issue where we installed the game on our PC (Windows 10) and it was working fine, then suddenly it stopped working altogether. When the app opens, all we can see is a white screen, then an error message saying that the app stopped working. We tried opening the game through the refresher, opening in safe mode, uninstalling, deleting all related files, reinstalling it, installing it in different places, redownloading the patch. Nothing seems to work. Has anyone else had this problem? If so, how did you solve it? It seems to be quite frequent. Thanks a bunch.
  22. The cards from my game won't load so i can't preview them. I have fully downloaded the cards cache too, whenever i play a game the cards in my hand are bugged but after a while they show their images. My video drivers are on the latest version and i have an AMD 7850 graphics card. Whenever i go see my cards collection the game just freezes, stuck at "Loading" forever and i have to manually close it. Does anyone how to fix this? Thanks.
  23. When I Click "Download All" In The Game it crashs at 20% (It used to crash at 19% but out of no where it became 20% ) (I think with that speed it will reach 100% the next Year)
  24. I have a friend witha problem. He tried to install pokemon TCG but when he do that in the screen appear an error. "Hay un problema con este paquete de windows installer. Hay una DDL que se requiere para completar esta instalación que no se puede ejecutar. Póngase en contacto con el personal de soporte técnico o con el proveedor del paquete" In english: "There is a problem with this windows installer package . There is a DDL required to complete this installation that can not be run . Please contact with technical service or package provider" sorry if my english is bad. I wait for resolve soon this problem :c thanks.
  25. Hey, on your latest update on the online game, when I went to the versus section, I notice that the only deck available for the standards format is the one I got from a tin, but the ones I've created from scratch are gone, only available for the expanded and unlimited formats. What's the deal?
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