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  1. Pourquoi demander où installer le jeux, si le cache des cartes s'installe obligatoirement sur le disque dur principale. On demande ce genre de renseignement pour justement éviter de perdre des gigas de stockage sur le hdd c: Pour mon cas j'installe tous mes jeux sur un hdd dédié de 250Go le jeu pokémon y occupe environ 650 Méga (dérisoire) alors que le cache des cartes occupe 2,80 Go C'est inadmissible.
  2. After downloading the new version, the game sits on 100% at the screen that says "please wait, loading assets" Tried reinstalling the game 3 times - same issue each time! Please help
  3. Do I need to redownload the cards again after I update the game?
  4. OtoshigamiXY

    "Data folder not found" message

    After updating the client, this message: Data folder not found. There should be 'Pokemon Trading Card Game Online_Data' folder next to the executable shows up when I try to launch the exe. The folder is there, and is named correctly. Tried renaming my folder to the exact string in error, but no avail.
  5. I am trying to install on my PC and every time it starts the tutorial battle it crashes and says that the exe has stopped working and crashes. When it was installed on my husbands pc it worked perfectly. I tried every fix I've found online but nothing has worked yet. Reinstalled it at least 5 times. With different browser. I would GREATLY appreciate help.
  6. wwhsdjhudj

    Cant get into the game

    Simple as said above, every time I try to load the application it closes itself. Successfully installed the refresher update and tried restarting my computer as well as reinstalling the application. Please advise
  7. The message reads "Could not write value Path to key \Software\The Pokémon Company International\Pokémon Trading Card Game Online. Verify that you have sufficient access to that key, or contact your support personnel." Can I get some help
  8. Hello People , I just saw this game trailers and Videos , Its really awesome . But the problem is i cant find the game on Android Store . So anyone help me -Thankyou , IPIS
  9. I am trying to install on my wife's PC and every time it starts the tutorial it crashes and says that the exe has stopped working and crashes. When it was installed on mine it worked perfectly. I tried every fix I've found online but nothing has worked yet. Reinstalled it at least 5 times. With different browser. I would GREATLY appreciate help.
  10. I tried using both links on your page for the new android tcg beta and everytime i try it it says can't be found. I tried with google play store and google chrome both are not finding it. I am in canada.
  11. Hello all, I have a huge problem downloading PTCGO on my Samsung Galaxy S5 running Lollipop 5.0. When i go to Google Play, I cant get the app when i search for it, so i went to my PC and put it on my wishlist. So when i did that i saw the app on there but it said it was "incompatible with my version of android." When i download an APK from a third party store it works just fine. plus i am a tester too. I need help please. Thanks,
  12. Cubchoo103

    Cant run on Mac

    I downloaded the client on my Mac, and when I go to open it it says "this app has been downloaded from the internet are you sure you want to open it" I click open and the tcg logo at the bottom quickly appears and disappears and nothing happens, please help!
  13. The release for PTGO on andriod was recently. And already I've see people with it download and working on their phones (not tablets.) I myself own an iPhone 6plus yet am unable to download it non jail broke. I'm not trying to start a debate about iOS vs android. I'm simply trying to get the word out that iOS owners would love to play the PTGO right off their phones. It's easy to just pull out your phone during a break, lunch, or waiting in a lobby. To be able to play a quick game/open packs. Plus some of us are mothers and fathers who only get a real break when it's in the restroom lol. I know
  14. supernatural13

    game wont load

    when i try and launch the game it stays at 36% then wont load anymore and crashes and i have tried uninstalling the game and reinstalling and repairing the game but still it crashes please help
  15. My game stucks at loading assets at 100%. I tried everything like reinstalling, downloading new installer, and run as administrator. What should I do? My last game was before the release of breakpoint booster pack and now I'm gonna start playing again but I can't even start the game. Please help!
  16. I have a Microsoft surface pro 4, and i downloaded the windows verson but i can't open the game on a full screen (the increase window icon is not working), any ideas? And when I do long in "pokemon.exe has stopped working" so I closes the program
  17. ultimateseanboy

    Cannot Download

    I am having trouble with my new computer. When I click in the install button on the installer page, nothing happens. I don't know if there is a problem with my computer or it is the website itself. Can someone help me?
  18. Hello guys, since a few day i cant start my Pokemon Tcgo. FIrst, when i run it it appears a black screen and appears a message that says: cant acces to the network property.user_profile I readed that refresher would fix this, so i did it. Refresher updated the game but now, when i run it it appears a new message: Pokemon trading card game.exe is not a valid Wind32 program. Right now i cant run it, refresher does nothing, the game does not run (the Win32 problem) and cant uninstall it (appars the property.user_profile problem). What can i do? Please can anybody help me? Thanks **: Sorry if i
  19. So since the last update the game crashes sometimes I finished off a battle, whether winning or losing, but yesterday when I went to open the game, it crashes in 99%, so I decided to reinstall it but, when I start it, appears this message - Please wait while the refresher is patched - carries a bit, but nothing happens afterwards, and when I try to go by the refresh is 100% but I can not clicking the green button. Please somebody help me D:
  20. I just finished downloading the Pokemon Installer after clicking the link at the top on the website, but after it is downloaded and I click the pokemon installer to open, NOTHING happens. Anyone know how to fix this problem?? Thank you so much..
  21. halventik

    Failed to Initialize player

    when im waiting for the new patch the download bar gets freeze in 62%, i realize to refresh and a message error annouce that plus this code: Details: Could...... not preload global game manager #0 i=0 what its can mean, i dont know whats happen i just want to keep playing, please fix soon
  22. Ksut163

    Refresher will not load

    Hi, I was experiencing issues opening the game (it would reach 90% loaded and would close), and so I tried to reinstall the game. The refresher tries to set up but as it reaches 100% it restarts the set up process in a continuous loop
  23. So, the update hit. I updated, the updater signalled "100%" and ready to play. I start the game and get greeted by This Error: (Link got removed by forum?!) (Failed to initialize Player) Ok, uninstall the game, no worries, happens. Wrong. When I tried to uninstall, I got greeted by another error, This one: (Link got removed by forum?!) (USER_PROFILE) Ok, uninstall via rightclick->change-remove, no worries. Did that. When I tried to install again with a newly downloaded installer, it still wouldnt let me (USER_PROFILE). So I went over to regedit.exe and went ground zero on everything with
  24. so i went to play and it came up with the "failed to initalize player error" i had to go into my regedit to unintall everything because your game does NOT unintall through the normal way. i then re downloaded the game and guess what? i got the same error?! how do i fix this as i am getting fed up.this is about the 5th time this has happened but the 1st time it has refused to launch a newly downloaded version!
  25. Hey guys, the game worked fine in my PC after yesterday's updates. But in my cousin's it is showing up this error. "Failed to Load Mono" and "Unable to load mono Library from" User/AppData/ ... I tried to copy my Mono folder and paste in his folder replacing his original files but it also didn't work. He tried to reinstall 3 times and it is always the same error. Could someone tell me what he should do. He can't speak english that's why I'm writing this for him. EDIT: Guys nevermind he downloaded the newest version of the installer in the pokemon site again and he didn't need to do
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