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Found 246 results

  1. Hi! I hope this isn't covered elsewhere, I have tried looking! I'm trying to install the TCGO and the Setup Wizard is giving me the following error "Could not access network location Property. USER_PROFILE". I've had a look online and can't see anything with a solution. I'm running Windows 10. Thanks for helping! Jonathan
  2. (This is all done on the administrative account for this computer, *********** rights) I've tried **************** reinstalling the game numerous times, yet still can't get the game to run. ********************************** The game opens, but will stay like the picture above indefinitely until I close the program. Restarting the computer has no effect, restarting the program has no effect. If I try to uninstall, reinstall, I get this error: ********************************** If I ignore the error and continue installing, I still have the same issue as the first picture. Looking at my registry I can see two issue in the HKCU/Software tree: ********************************** ********************************** ********************************** If I try to remove the rouge registry files, I get this error: ********************************** Is there anything else I could do short of reinstalling windows (which I am not willing to do), or am I SOL? EDIT: I had placed links to picture, but your website seems to deem them irresponsible. How should I go about demonstrating the errors?
  3. Shreenath123

    The game is not loading!

    The game kept crashing for no reason so I reinstalled it and it worked from May 2nd to yesterday. But now when I open it, it automatically closes. Also, I haven't been getting boosters from challenges. Also, I completed the platinum league for the first time, but didn't get the boosters. All this started after the May 2nd update.
  4. Serofina

    Can Someone help?

    From 3-4 days, my game is loading till 89% or 90% whatever, and then it closes I want to play this game but I can't I even tried to re-install my game more than 10 times, still same problem... ... Plz Help!
  5. The game started crashing on startup. I decided to just reinstall the game. Installer refuses to run since it sees older installation already here. Can't uninstall game with the uninstaller. Gives error (in finnish) "Verkkosijainnin Property.USER_PROFILE käyttäminen epäonnistui". Translates roughly to "Network location Property.USER_PROFILE using failed" Tried manual uninstallation by deleting all pokemon/unity related folders. The installer still thinks the game is installed.
  6. I'm bored, I tried to re-install this game many times still it reaches till 90% and then my game closes... Plz help me, I want to play this game... ...
  7. tinkerpow

    Game Keeps Crashing

    OK so it will load until it gets to please wait loading assets where it sits at 0% for a few seconds until going black and crashing. So i tried uninstalling the game and re-installing it but all it come up with it "Could not access network location Property. USER_PROFILE." and no matter what i try nothing changes and i cannot get the installer to work.
  8. Davidtjuh

    HTC One M8

    I was so thrilled to find the game in my play store and it states "This device is not compatible with this game", although it is kind of a new phone which has better specs than other devices which are compatible. Does anyone know what to do?
  9. pikachu358231


    I am new to pokemon trading game online and I have just downloaded the software where the it would go to the tutorial match about to start and then it would just stop working could someone please help me get past this point so i can start playing the game. I have already uninstalled and reinstalled the program from my computer 3 times and the issue is still the same.
  10. Pourquoi demander où installer le jeux, si le cache des cartes s'installe obligatoirement sur le disque dur principale. On demande ce genre de renseignement pour justement éviter de perdre des gigas de stockage sur le hdd c: Pour mon cas j'installe tous mes jeux sur un hdd dédié de 250Go le jeu pokémon y occupe environ 650 Méga (dérisoire) alors que le cache des cartes occupe 2,80 Go C'est inadmissible.
  11. After downloading the new version, the game sits on 100% at the screen that says "please wait, loading assets" Tried reinstalling the game 3 times - same issue each time! Please help
  12. Do I need to redownload the cards again after I update the game?
  13. OtoshigamiXY

    "Data folder not found" message

    After updating the client, this message: Data folder not found. There should be 'Pokemon Trading Card Game Online_Data' folder next to the executable shows up when I try to launch the exe. The folder is there, and is named correctly. Tried renaming my folder to the exact string in error, but no avail.
  14. I am trying to install on my PC and every time it starts the tutorial battle it crashes and says that the exe has stopped working and crashes. When it was installed on my husbands pc it worked perfectly. I tried every fix I've found online but nothing has worked yet. Reinstalled it at least 5 times. With different browser. I would GREATLY appreciate help.
  15. wwhsdjhudj

    Cant get into the game

    Simple as said above, every time I try to load the application it closes itself. Successfully installed the refresher update and tried restarting my computer as well as reinstalling the application. Please advise
  16. The message reads "Could not write value Path to key \Software\The Pokémon Company International\Pokémon Trading Card Game Online. Verify that you have sufficient access to that key, or contact your support personnel." Can I get some help
  17. Hello People , I just saw this game trailers and Videos , Its really awesome . But the problem is i cant find the game on Android Store . So anyone help me -Thankyou , IPIS
  18. I am trying to install on my wife's PC and every time it starts the tutorial it crashes and says that the exe has stopped working and crashes. When it was installed on mine it worked perfectly. I tried every fix I've found online but nothing has worked yet. Reinstalled it at least 5 times. With different browser. I would GREATLY appreciate help.
  19. I tried using both links on your page for the new android tcg beta and everytime i try it it says can't be found. I tried with google play store and google chrome both are not finding it. I am in canada.
  20. Hello all, I have a huge problem downloading PTCGO on my Samsung Galaxy S5 running Lollipop 5.0. When i go to Google Play, I cant get the app when i search for it, so i went to my PC and put it on my wishlist. So when i did that i saw the app on there but it said it was "incompatible with my version of android." When i download an APK from a third party store it works just fine. plus i am a tester too. I need help please. Thanks, poketmonstr
  21. Cubchoo103

    Cant run on Mac

    I downloaded the client on my Mac, and when I go to open it it says "this app has been downloaded from the internet are you sure you want to open it" I click open and the tcg logo at the bottom quickly appears and disappears and nothing happens, please help!
  22. Endymion1989

    PTGO for iPhone iOS 9?

    The release for PTGO on andriod was recently. And already I've see people with it download and working on their phones (not tablets.) I myself own an iPhone 6plus yet am unable to download it non jail broke. I'm not trying to start a debate about iOS vs android. I'm simply trying to get the word out that iOS owners would love to play the PTGO right off their phones. It's easy to just pull out your phone during a break, lunch, or waiting in a lobby. To be able to play a quick game/open packs. Plus some of us are mothers and fathers who only get a real break when it's in the restroom lol. I know it's possible for it to work on the iPhone. They have games like Hearthstone, and Ascension. They all run fine. Heck even Ygopro was fun to play on iOS until konami stoped to their updates, it still runs great but outdated ban list/no new sets to play with gets old. Point is not everyone owns a tablet or loves to carry one around all day, I would know. PTGO should be available on all devices phones, and tablets. Would make for a larger community.
  23. supernatural13

    game wont load

    when i try and launch the game it stays at 36% then wont load anymore and crashes and i have tried uninstalling the game and reinstalling and repairing the game but still it crashes please help
  24. My game stucks at loading assets at 100%. I tried everything like reinstalling, downloading new installer, and run as administrator. What should I do? My last game was before the release of breakpoint booster pack and now I'm gonna start playing again but I can't even start the game. Please help!
  25. I have a Microsoft surface pro 4, and i downloaded the windows verson but i can't open the game on a full screen (the increase window icon is not working), any ideas? And when I do long in "pokemon.exe has stopped working" so I closes the program
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