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Found 465 results

  1. BerryBlox

    Game frozen on run

    I run PTCGO and it sits at one screen. The words "Please wait, checking for update..." are all I see. I have gone to programs and features and tried to "repair" PTCGO I have Windows 10 and I am on a laptop I have uninstalled and reinstalled Nothing has worked Please help!
  2. sterlingW

    VS Ladder Complete Bug

    The VS Ladder has been completed, but i have less than 2000 points and never got the final reward?
  3. Markem42

    81% glitch

    Every time i log in after i havent completely closed the app (double tap swipe up) when i log in the game stops at 81% and freezes then i have to log of close the app and try again plz fix guys
  4. When Cobalion Steam Siege uses the attack Quick Guard, and then goes to the bench, the effect is still on him. I believe when a Pokemon goes to the bench, all effects on them should be removed, just as general game rules. What Happened: Cobalion used Quick Guard Quick Guard reads as follows: 1 Metal Energy; Quick Guard; Prevent all damage done to this Pokemon by Basic Pokemon during your opponents next turn. This Pokemon can't use Quick Guard during your next turn. Cobalion used Quick Guard. During my turn, I used an Escape Rope to bring Cobalion to the bench, and switch my Active Landorus EX with my benched Lucario EX. Then I used a Switch to switch my Active Lucario EX back with Landorus EX with 1 Energy on it. Then I used Landorus EX's Hammerhead attack to do 30 to my opponent's new active Pokemon, and target Cobalion on their bench, which did nothing. I'm very certain that when a Pokemon goes to the bench, all effects on that Pokemon are removed, but if I'm wrong in anyway, please let me know. I'm certain this is a bug though. Thank you.
  5. Je n'es pas obtenu ma récompense de 5 boosters ( 1670v ) à l'échelle VS alors que l'animation a eu lieu. J'ai déja eu ce problème pour 2 boosters et 2 coffres auparavant mais je ne l'ai pas signaler. Comment cela se fait-il ? Comment contacter le support Pokemon ? Peuvent ils résoudre ce problème ?
  6. When an opponent's pokemon attacks gastly and knocks it out on the turn after gastly uses its little grudge attack, the game gives you an option to remove an energy from the attacking pokemon. However, if the pokemon used an attack that already discards an energy (say magmar's ember), then little grudge's energy removal counts as that cost as well. This means that magmar's ember will discard only 1 energy when it should discard 2 in this case
  7. When i use Professor Oak's Hint (Evolutions 84) my turn end, it's normal?
  8. Ash-Ketchum-228

    Minimizing Causing High CPU/GPU Usage

    When PTCGO is minimized, for some reason it skyrockets in CPU and GPU usage. On the Login screen (could only test from the Login screen rather than the main menu as there was maintenance at the time) the games CPU usage went from about 2-3% to 35% just seconds after minimizing. As for the GPU, the load increased from about 35% to 80% and the GPU temperature went from the normal 37-41°C to upwards of the high 60's. Minimizing also induced coil whine in my GPU for, as far as I know, the first time. All these things return to normal when the game is maximized again. Window Mode: Fullscreen Client Version: 2.39.0.2789 System Specs: i7-4790K, GTX 970, Windows 10
  9. Legatus00097

    Game crashes on startup

    I just updated and my game crashes every time I attempt to start it. It reads: Oops! The game crashed. It then links me to a folder of the crash report and asks me to send it to the developer of the game. This error report contains a bunch of things I don't understand, but it looks like it's being pretty specific about the error type: KERNELBASE.dll caused a Microsoft C++ Exception (0xe06d7363) in module KERNELBASE.dll at 0023:75fea6f2. I did some googling and answers involved debugging, which is not a capability I have, especially for a game that is not open source. I'm not sure if anyone else is having this problem or what I can do to fix it. In any case, if there's some other way I should go about reporting it, I would be happy to know. I will also say that I've tried installing and uninstalling the game and I have also restarted my computer. Neither seemed to make a difference.
  10. My Pokemon tcg game is not working since the last "refresh", can someone help me to solve this? The problem is that the Refresher restarts when it finishes to download the new data and it can continue like that for hours and it doesn't stops.
  11. Basically that. My monitors are aligned like that: EDIT: the censorship we all know and love is censoring symbols like _, so I'm unable to make a good image. basically, screen 1's bottom-right corner is connected to screen 2's top-left corner, and the launcher opens right from screen 1 and above screen 2. simplified image: 1x 2 and x represents the spot where pTCGo opens. If you get a little technical this can be solved, but it's still annoying (also, it doesn't memorize the spot it was last open, so I have to fix it every time). I realize it's very rare for screens to be set up like that, but seeing as it was introduced last patch without any major client changes involved (AFAIK) perhaps it can be fixed very easily.
  12. I noticed this morning that when I win a match in versus mode and the wheel spins for the bonus mystery box prizes, the wheel will land on an unredeemed box, but when I'm taken back to the versus mode page, I never receive my mystery prize.
  13. AT-AT_Pilot_999

    restarted match in tournament

    Situation: in a theme Deck tournament I have won the second match, but immediately the last opponent's Pokemon is defeated the game restarts again with the same opponent, then, continued the "new" game but at my second turn suddenly the defeated message appeared and I have lost the match... What happened???
  14. I was playing a standard match, fighting a Gyarados-EX with 4 water energies attached to it. I had a DCE and a rainbow energy on my Bastiodon, I use Counter Head. When Gyarados-EX attacked it hit me, but no damage counters went on Gyarados.
  15. tengo un problema con el :USER_PROFILE no puedo desinstalar, actualizar ni instalar el programa, no se que hacer para poder jugar ni arreglar. cuando intento desinstalar no me deja, si desintalo por el "instalador" sale el error. por el gestor de programas da error y actualizar da error o simplemente después de terminar el botón de jugar no se activa.
  16. Ok so yesterday everything was working fine, and then this... When i click the icon on my desktop it opens, then it starts loading as normal but the bar takes a bit longer than usual, when the bar reaches 98% the whole game crashes! i have tried resetting my PC and everyting . I run a Laptop with Windows 10 please help!!!
  17. I have gotten multiple reports that promo codes for league 2016 season 1, 2 and 3 give invalid code. This is very odd as those codes are promo break point codes and should be working just fine.
  18. Whenever I am fortunate enough to win a pack from the winner's wheel, it is always, and I mean ALWAYS either Ancient Origins or BREAKthrough. Is this known, or on purpose? Is anyone else experiencing this?
  19. 2 times i have made Rayquazza active in play its ended the game in defeat strait away i had full bench with garados +6 water and embor 4fire and one water and rayquazza too with one of each energy knowing id be able to attach a 3ird i played him in then the game ended in me being defeated ???? saying i had no card to play like ive got no pokemon left i had 3 prize cards opponant had 4 ? im sorry but whos winning ? he had a eve in play and on bench ???? guys more faults now since the server went down really appreciate what you guys do but cmon? also fighiting fury belt +40 hp on Garados 130hp so 130 + 40 = 170 got knocked out buy a 140 damage move when i had full health leads me to think the system didnt register the fighiting fury belt as garados would normally be knocked out at 130hp
  20. Badde00

    Wrong language at timer

    Whenever I dont have any basic cards on my first turn, the notification says something in (what i assume is) finnish. It has a lot of ä for examle. Im using the swedish client.
  21. Poseidon24Cat

    ¡No me deja entrar!

    Cuando entro me dice que el día 9 a las 9:55 hora del PDT estará en mantenimiento el juego, pero ya a pasado más de un día y aun no funciona. ¿Alguien sabe cuando estarán disponibles los servidores para poder jugar?
  22. So after the unexpected maintenance today, (08/24/16) my game loaded and I was able to play but then it froze mid game and closed out. Every time I tried to get in after this, it loads all the server info and everything then sits on the screen that shows the gears and gray backdrop and stating all the copyrights at the bottom. I've repaired the game, I've uninstalled/reinstalled the game but it does the same thing. Please help. I can't attach an image here but I can send it to whoever wants to see it. Side Note (found other people with the problem and wanted to add something here); My site doesn't work properly either. I can see my avatar in the forums but when I'm on the main site, I login, my avatar isn't there then I change the page and it shows me not logged in, then I hit login and it shows I am but again, with no avatar. If I hit create avatar it tells me to login but then again, I am logged in, this site needs to be fixed along with the game. I have my Pokemon GO attached here, my DS games and my TCG Online.
  23. The installer crashes with the following two errors: "Called RunScript when not marked in progress." and "Called InstallFinalize when no install in progress." I have triple checked permissions in the folder that the installer is being run on, as well as the parent directory where the install is being created. I have restarted the Windows Installer Service, which had no effect. I have run "scf /scannow" in Powershell as Admin and no issues were found. I have run the Windows Installer Troubleshooting Tool with no issues found. Running the "Compatibility Troubleshooter" against the installer tells me that this is an incompatible program with my current version of windows. Windows 10 is up-to-date as well as all video/audio drivers. I have been able to install the game on my Android tablet and on my Macbook.. but I can not install this on my main gaming PC where I stream from. Windows 10 Pro x64: Version 1511: Build 10586.545
  24. AbsolutelyEevee

    Friend Request to Self?

    Hello there! Today I was not paying attention and accidentally sent a friend request to myself. Normally, for friend requests that aren't accepted, you'll have to block the person and unblock them to remove the friend request. But since you can't block yourself, how can I remove this error friend request? Thanks in advance!
  25. Cameron3210

    game crashing

    My game crashes on startup I just wanted to know how to fix this
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