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Technical Support

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Problems with installing, patching and game crashes for the Pokémon TCG Online are reported and discussed here.

4,966 topics in this forum

  1. Regarding Android Phones

    By TPCi_Samhayne,
    • 132 replies
    • 21,089 views

  2. Mac OS 10.12 or higher patcher stalls at 50% troubleshooting

    By Mod_Snow,   
    • 0 replies
    • 5,665 views

  3. Mac Troubleshooting - "Please wait while the refresher is patched"

    By Mod_Turtle,   
    • 0 replies
    • 4,289 views

  4. PC: property.USER_PROFILE not found error

    By Mod_Snow,   
    • 1 reply
    • 6,774 views

  5. Reporting Technical Problems

    By Mod_Snow,
    • 0 replies
    • 6,835 views

  6. The game won't let me log in

    By BenitoTaquito,   
    • 1 reply
    • 9 views

  7. Account Muted

    By CuttingEdge007,
    • 0 replies
    • 5 views

  8. Another Update, another re-install

    By ImFeja,
    • 3 replies
    • 184 views

  9. Help Login Issues

    By Eevee1890,
    • 0 replies
    • 49 views

  10. [GENERAL] Patching - Refresher Issues

    By Sagittarius20,   
    • 3 replies
    • 120 views

  11. [GENERAL] The network connection with the server has been lost

    By rexowo,
    • 1 reply
    • 44 views

  12. [GENERAL] Login - I cant log in the game anymore help!!

    By Alex777777707,   
    • 3 replies
    • 73 views

  13. [GENERAL] Can't log in

    By Xx_Krokorok_xX,   
    • 2 replies
    • 62 views

  14. [GENERAL] Login - Account problem

    By Kimastar,
    • 14 replies
    • 230 views

  15. [GENERAL] Other - Do I need a reason to change my username?

    By Finnity,
    • 2 replies
    • 58 views

  16. OTG Mouse support

    By Binczet,
    • 5 replies
    • 334 views

  17. Please help ******* first time

    By Andreas_kun,
    • 1 reply
    • 61 views

  18. [GENERAL] Game Crashing on Collection screen

    By TannersHatch,
    • 2 replies
    • 29 views

  19. [PC] Login - Connection error on Windows, but not on Mac

    By Quinike98,
    • 1 reply
    • 42 views

  20. [GENERAL] Login - Could not reach Pokemon.com login service. Try Again in a Minute

    By Jimmy9221,   
    • 3 replies
    • 89 views

  21. [GENERAL] Login - I can't log in

    By tarif15,   
    • 1 reply
    • 55 views

  22. [GENERAL] Installation - PokemonTradingCardGameOnline Is an invalid short file name???

    By thorgrim1033,
    • 2 replies
    • 58 views

  23. [GENERAL] Other - Merging Accounts?

    By Junorock11,
    • 3 replies
    • 66 views

  24. [GENERAL] Other - Missing Beta Rewards Deck Box

    By 7Akuma7,
    • 1 reply
    • 65 views

  25. [GENERAL] Other - I lost my redeem codes,

    By PhantomMouse,
    • 1 reply
    • 63 views
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