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Technical Support

Problems with installing, patching and game crashes for the Pokémon TCG Online are reported and discussed here.

5,096 topics in this forum

  1. Regarding Android Phones

    By TPCi_Samhayne,
    • 139 replies
    • 24,327 views

  2. Mac OS 10.12 or higher patcher stalls at 50% troubleshooting

    By Mod_Snow,   
    • 0 replies
    • 6,934 views

  3. Mac Troubleshooting - "Please wait while the refresher is patched"

    By Mod_Turtle,   
    • 0 replies
    • 5,066 views

  4. PC: property.USER_PROFILE not found error

    By Mod_Snow,   
    • 1 reply
    • 8,975 views

  5. Reporting Technical Problems

    By Mod_Snow,
    • 0 replies
    • 7,141 views

  6. Trade Lock Really Bugs Me

    By Wolfofdogs,
    • 3 replies
    • 8 views

  7. [GENERAL] Freezing - Freezing during battles after recent update on Chromebook

    By MightyGoldFalco,
    • 64 replies
    • 1,079 views

  8. [GENERAL] could not connect to server

    By Figlake8,
    • 1 reply
    • 25 views

  9. [GENERAL] Other - Trades wont load below 13 hours 7 min

    By Cooldude,
    • 10 replies
    • 66 views

  10. [MAC] Other - Mac overheating when playing PTCGO...

    By Fitchino,   
    • 3 replies
    • 576 views

  11. [GENERAL] Login - Connection with the server has been lost

    By Wishmaster_29,
    • 1 reply
    • 24 views

  12. [GENERAL] How to fix the property.USER_PROFILE bug?!

    By nautiscarader,
    • 6 replies
    • 100 views

  13. [GENERAL] Request blocked 403

    By Sadra,
    • 5 replies
    • 4,350 views

  14. In game login Problem

    By Marcusmh97,
    • 3 replies
    • 34 views

  15. [GENERAL] Game does not connect to server

    By DhimaSamGran,   
    • 1 reply
    • 17 views

  16. Any way to scrape data from trade server?

    By BenSchaeffy,
    • 0 replies
    • 17 views

  17. (Can't Login) Stuck at 10%

    By RedinMito,
    • 1 reply
    • 35 views

  18. [GENERAL] Graphics - Game UI is garbled

    By PeanutNeko,
    • 11 replies
    • 176 views

  19. [GENERAL] Other - Muted by a Moderator

    By JermoGamer,   
    • 8 replies
    • 1,130 views

  20. [GENERAL] Other - No verify E-mail

    By Chariiot,
    • 1 reply
    • 19 views

  21. [GENERAL] Downloading latest update is abnormally slow on PC

    By Th3-S,
    • 5 replies
    • 50 views

  22. [PC] Refresher.exe with old patch

    By Sebax0,   
    • 4 replies
    • 72 views

  23. [ACCOUNT] Can't log in

    By ultio,
    • 1 reply
    • 67 views

  24. [PC] Download - Cant download installer for Windows

    By B0gusPlayer,   
    • 8 replies
    • 170 views

  25. [GENERAL] Installation - Pokémon tcg on xbox/ps4?

    By autari,
    • 7 replies
    • 3,310 views
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