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Technical Support

Problems with installing, patching and game crashes for the Pokémon TCG Online are reported and discussed here.

5,270 topics in this forum

  1. Regarding Android Phones 1 2 3 4 6

    By TPCi_Samhayne,
    • 139 replies
    • 27,501 views

  2. Mac OS 10.12 or higher patcher stalls at 50% troubleshooting

    By Mod_Snow,   
    • 0 replies
    • 7,654 views

  3. Mac Troubleshooting - "Please wait while the refresher is patched"

    By Mod_Turtle,   
    • 0 replies
    • 5,814 views

  4. PC: property.USER_PROFILE not found error

    By Mod_Snow,   
    • 1 reply
    • 12,003 views

  5. Reporting Technical Problems

    By Mod_Snow,
    • 0 replies
    • 7,450 views

  6. Game Crashed After Finishing Tutorial

    By Swaggz_McGee,
    • 0 replies
    • 18 views

  7. [GENERAL] Other - Weird Loading problem

    By Dolarose,   
    • 2 replies
    • 61 views

  8. [GENERAL] Other - Game freezes during opponent's turn

    By teeteero,
    • 4 replies
    • 69 views

  9. [GENERAL] Other - version 2.72.0

    By Ian010413,
    • 2 replies
    • 33 views

  10. [GENERAL] HELP PLEASE saying server offline

    By GhostMasterZ,
    • 2 replies
    • 33 views

  11. [GENERAL] Crashing - Game Crashes after 1 interaction

    By Cptjaksparrow,
    • 2 replies
    • 47 views

  12. Email not being reconigzed in recover password

    By CBBR102,
    • 3 replies
    • 135 views

  13. Бесконечная загрузка, как решить проблему?

    By Artinavt,
    • 3 replies
    • 35 views

  14. [GENERAL] Other - Game constantly loses connection...

    By eimajamie,
    • 8 replies
    • 110 views

  15. [GENERAL] Game froze when about to win

    By Rokamikali,   
    • 1 reply
    • 19 views

  16. [Help] How do I use item cards? Is this a glitch?

    By NoshWare,
    • 2 replies
    • 34 views

  17. [GENERAL] Login - Can't login after trying to with my laptop

    By GamingSB,   
    • 2 replies
    • 65 views

  18. [GENERAL] Other - Muted

    By Ryan2540D,
    • 2 replies
    • 58 views

  19. [GENERAL] Other - Transfer Progress to New PC?

    By DKN117,
    • 1 reply
    • 40 views

  20. [GENERAL] Login - Could not reach pokemon service / login bug.

    By lgamelkrishna,
    • 2 replies
    • 60 views

  21. [PC] Other - Game will not load

    By LunarVictory34,
    • 5 replies
    • 64 views

  22. [GENERAL] Cannot Connect To Server

    By JPG8,   
    • 1 reply
    • 49 views

  23. [GENERAL] Patching - Can't start the game after the latest update

    By snowberry465,
    • 3 replies
    • 87 views

  24. [GENERAL] Why are the servers down?

    By Nsndncjndbcjsn,
    • 4 replies
    • 120 views

  25. [GENERAL] Could not access network location property. USER_PROFILE.

    By Benaf96,   
    • 3 replies
    • 60 views
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