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Technical Support

Problems with installing, patching and game crashes for the Pokémon TCG Online are reported and discussed here.

5,338 topics in this forum

  1. Regarding Android Phones 1 2 3 4 6

    By TPCi_Samhayne,
    • 139 replies
    • 28,322 views

  2. Mac OS 10.12 or higher patcher stalls at 50% troubleshooting

    By Mod_Snow,   
    • 0 replies
    • 7,781 views

  3. Mac Troubleshooting - "Please wait while the refresher is patched"

    By Mod_Turtle,   
    • 0 replies
    • 5,947 views

  4. PC: property.USER_PROFILE not found error

    By Mod_Snow,   
    • 1 reply
    • 12,871 views

  5. Reporting Technical Problems

    By Mod_Snow,
    • 0 replies
    • 7,536 views

  6. Didn't see any Champion's Path booster

    By Cryptovital,
    • 1 reply
    • 19 views

  7. Champion's Path Code Errors

    By Dave_Master47,
    • 2 replies
    • 46 views

  8. I didn’t get my free Champion’s Path packs.

    By AchillesForever,
    • 3 replies
    • 43 views

  9. [GENERAL] Other - Stuck at tutorial

    By TrainerVin10,   
    • 7 replies
    • 210 views

  10. [GENERAL] Will not let me in, says I have a Preload error that states to reset my network but I have perfect Wifi

    By OPJYK,
    • 1 reply
    • 41 views

  11. [GENERAL] Can't Launch The Game

    By bemydesire,   
    • 2 replies
    • 81 views

  12. [GENERAL] Can't open the game

    By MT_XS,
    • 6 replies
    • 66 views

  13. [GENERAL] Other - Change username (In-game)

    By KMPK,
    • 8 replies
    • 154 views

  14. [PC] Login - Connection glitch

    By JJBrownie007,   
    • 3 replies
    • 59 views

  15. [GENERAL] "The feature you are trying to use is on a network resource that is unavailable" when trying to install

    By DeathMark82,   
    • 2 replies
    • 36 views

  16. [ACCOUNT] Supposedly Unlinked Account

    By Mhgen,
    • 1 reply
    • 41 views

  17. [GENERAL] Cant get online

    By Max_Pallet,   
    • 10 replies
    • 201 views

  18. [GENERAL] "Exit game" not working

    By Alqaholik,
    • 2 replies
    • 67 views

  19. [GENERAL] Couldn't Switch to requested monitor resolution

    By Kingkazz,
    • 1 reply
    • 44 views

  20. [GENERAL] Lost tickets and rewards

    By Gsilvac,
    • 5 replies
    • 113 views

  21. [GENERAL] Login - Invalid login or password error

    By CHMH,   
    • 5 replies
    • 80 views

  22. [GENERAL] Installation - Pre-Load Error on Mac

    By jacejanis,
    • 12 replies
    • 198 views

  23. [GENERAL] Connection Issues

    By Deathidra,
    • 6 replies
    • 159 views

  24. [GENERAL] Certain cards do not load

    By Sadra,
    • 4 replies
    • 84 views

  25. [PC] Installation - Unable to install game after system reset.

    By ThomasCatlow,   
    • 3 replies
    • 66 views
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