Technical Support

5,193 topics in this forum

1. Regarding Android Phones

   • 1
   • 2
   • 3
   • 4
   • 6

   By TPCi_Samhayne, April 8, 2016
   • 139 replies
   • 26,504 views
   • 
   • Mod_Jynthu
   • November 3, 2019

2. Mac OS 10.12 or higher patcher stalls at 50% troubleshooting

   By Mod_Snow, December 12, 2017   

   • Patching
   • Mac
   • 0 replies
   • 7,486 views
   • 
   • Mod_Snow
   • December 12, 2017

3. Mac Troubleshooting - "Please wait while the refresher is patched"

   By Mod_Turtle, November 8, 2017   

   • Installation
   • Mac
   • (and 2 more)

     Tagged with:

     • Installation
     • Mac
     • Patching
     • Game Crash
   • 0 replies
   • 5,573 views
   • 
   • Mod_Turtle
   • November 8, 2017

4. PC PC: property.USER_PROFILE not found error

   By Mod_Snow, June 30, 2016   

   • PC
   • Game Crash
   • (and 1 more)

     Tagged with:

     • PC
     • Game Crash
     • Installation
   • 1 reply
   • 10,745 views
   • 
   • TPCi_Samhayne
   • February 3, 2017

5. Reporting Technical Problems

   By Mod_Snow, June 4, 2012
   • 0 replies
   • 7,329 views
   • 
   • Mod_Snow
   • June 4, 2012

6. Muted in game help

   By OwenHoare, yesterday at 12:54 PM
   • 2 replies
   • 28 views
   • 
   • Mod_Jynthu
   • Yesterday at 04:03 PM

7. cannot update/patch :(

   By linksrevenge13, yesterday at 11:22 AM   

   • patching
   • 0 replies
   • 4 views
   • 
   • linksrevenge13
   • Yesterday at 11:22 AM

8. [MAC] Crashing - Crashing during trades and after winning a match

   By kiwill, February 7   

   • game crash
   • 14 replies
   • 202 views
   • 
   • Mod_Alder
   • Sunday at 06:25 AM

9. Cant connect to server and cant redownload

   By RvPxJay, Thursday at 01:42 PM
   • 3 replies
   • 47 views
   • 
   • Mod_GuruLot
   • Friday at 10:57 AM

10. installation [GENERAL] Installation - USER_PROFILE Error

    By iioanin, March 1
    • 2 replies
    • 100 views
    • 
    • Mod_RedDragon
    • Wednesday at 10:11 PM

11. [GENERAL] Cannot start game after update 2.70

    By Fairynaraa, March 19
    • 6 replies
    • 160 views
    • 
    • Mod_RedDragon
    • Wednesday at 10:06 PM

12. [ACCOUNT] I am not receiving my activation email even after 24 hours.

    By Milaana, March 23   

    • login
    • 3 replies
    • 28 views
    • 
    • Mod_GuruLot
    • March 25

13. [MAC] The words on all click-buttons are wrong...

    By Panya33, March 23   

    • help
    • mac
    • (and 1 more)

      Tagged with:

      • help
      • mac
      • general
    • 7 replies
    • 44 views
    • 
    • Mod_RedDragon
    • March 25

14. ayuda error servidores no disponibles

    By checo1035, March 24
    • 0 replies
    • 20 views
    • 
    • checo1035
    • March 24

15. game crash Error "Servidores ño dispoñibles"

    By checo1035, March 22
    • 1 reply
    • 31 views
    • 
    • checo1035
    • March 22

16. ayuda soy jugador nuevo no me deja entrar a TCG

    By Ale26022009, March 22
    • 0 replies
    • 12 views
    • 
    • Ale26022009
    • March 22

17. [ACCOUNT] Could not reach Pokemon.com login service. Try again in a minute

    By MegaJen081, March 21   

    • login
    • pc
    • 8 replies
    • 103 views
    • 
    • MegaJen081
    • March 21

18. [MAC] Game not logging in

    By Ansoso23, March 21   

    • login
    • mac
    • 0 replies
    • 20 views
    • 
    • Ansoso23
    • March 21

19. nevermind

    By nativeintellect, March 19
    • 1 reply
    • 30 views
    • 
    • Mod_GuruLot
    • March 19

20. [GENERAL] Login - Connection problem

    By Thanatos290987, March 15   

    • login
    • 1 reply
    • 85 views
    • 
    • Mod_RedDragon
    • March 18

21. [MAC/IOS] Other - Server down? Cannot load game or login

    By SelmerS2, March 16   

    • game crash
    • mac
    • (and 1 more)

      Tagged with:

      • game crash
      • mac
      • ipad
    • 3 replies
    • 58 views
    • 
    • Mod_RedDragon
    • March 18

22. [GENERAL] Other - Cannot Set Child's Account to "Open"

    By The_Real_Gundy, March 10
    • 3 replies
    • 42 views
    • 
    • Mod_Jynthu
    • March 14

23. [GENERAL] Crashing - Game crashing when opening collection

    By Gilly1998, March 8   

    • help
    • 2 replies
    • 65 views
    • 
    • Mod_RedDragon
    • March 12

24. [GENERAL] Other - Unable to adjust child account settings

    By Whopduck, March 7
    • 4 replies
    • 61 views
    • 
    • Mod_RedDragon
    • March 11

25. [GENERAL] Other - Unable to locate Let’s Play deck from code

    By Whopduck, March 7
    • 7 replies
    • 59 views
    • 
    • Mod_GuruLot
    • March 11