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Technical Support

Problems with installing, patching and game crashes for the Pokémon TCG Online are reported and discussed here.

5,818 topics in this forum

  1. Regarding Android Phones 1 2 3 4 6

    By TPCi_Samhayne,
    • 142 replies
    • 46.2k views

  2. Mac OS 10.12 or higher patcher stalls at 50% troubleshooting

    By Mod_Snow,   
    • 0 replies
    • 8.5k views

  3. Mac Troubleshooting - "Please wait while the refresher is patched"

    By Mod_Turtle,   
    • 0 replies
    • 6.9k views

  4. PC: property.USER_PROFILE not found error

    By Mod_Snow,   
    • 1 reply
    • 19k views

  5. Reporting Technical Problems

    By Mod_Snow,
    • 0 replies
    • 8.2k views

  6. Onlien TCG - Purchased cards using coins, not appearing decl

    By XantheusXO,
    • 1 reply
    • 134 views

  7. How do I get old avatar items?

    By GamerGirlSally,
    • 1 reply
    • 44 views

  8. Where my redeem rewards

    By qonzalez321,
    • 1 reply
    • 37 views

  9. [GENERAL] Other - How do I transfer my cards to another account?

    By InfiniteSwagger,
    • 5 replies
    • 2k views

  10. [Mac] Crashing - Crashing when I start QR Reader

    By gameguy411,   
    • 10 replies
    • 1.8k views

  11. Banned Account

    By Fez1271999,   
    • 1 reply
    • 56 views

  12. QR Code / Redemption Button Does Not Exist in Store

    By TlorFett,
    • 2 replies
    • 65 views

  13. My account has wiped

    By Shadyisdaman,
    • 2 replies
    • 77 views

  14. does not load data from server, " lost connection" after 80%

    By Sir_Frvnk,
    • 0 replies
    • 39 views

  15. [GENERAL] Other - How do I unlock trade locked cards and packs?

    By kodking,
    • 10 replies
    • 12.1k views

  16. PTCG Newsletter

    By Dannyforthewin,
    • 0 replies
    • 30 views

  17. It takes around 100 minute per hour of trades to load.Please as soon as possible repair！

    By antonH7ioryz,
    • 0 replies
    • 29 views

  18. Server Unavailable

    By Vaangard,   
    • 1 reply
    • 48 views

  19. Oppo X2 pro your device isn't compatible with this game version

    By retlav30,   
    • 1 reply
    • 37 views

  20. Can someon unban me and tell me, why am i banned? I had a private conversation and for some reason ive got banned for something

    By StanekS,
    • 1 reply
    • 59 views

  21. #2365 Loading Data from Server - Does not progress past 90%

    By Hat5tand,   
    • 2 replies
    • 61 views

  22. Resolved

    By D4rkhrs79,
    • 0 replies
    • 57 views

  23. [GENERAL] Login - Unable to Log in

    By 4runnqr,
    • 14 replies
    • 3.4k views

  24. My Luminous Frost deck has grey cards even though I can play it

    By Mar789,
    • 0 replies
    • 32 views

  25. IP Banned For Downloading Game and Pressing Start?

    By LaVinici,
    • 1 reply
    • 78 views
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