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Technical Support

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Problems with installing, patching and game crashes for the Pokémon TCG Online are reported and discussed here.

4,963 topics in this forum

  1. Regarding Android Phones

    By TPCi_Samhayne,
    • 132 replies
    • 21,000 views

  2. Mac OS 10.12 or higher patcher stalls at 50% troubleshooting

    By Mod_Snow,   
    • 0 replies
    • 5,643 views

  3. Mac Troubleshooting - "Please wait while the refresher is patched"

    By Mod_Turtle,   
    • 0 replies
    • 4,255 views

  4. PC: property.USER_PROFILE not found error

    By Mod_Snow,   
    • 1 reply
    • 6,694 views

  5. Reporting Technical Problems

    By Mod_Snow,
    • 0 replies
    • 6,812 views

  6. Unable to login to my Account

    By Kimastar,
    • 2 replies
    • 48 views

  7. Do I need a reason to change my username?

    By Finnity,
    • 2 replies
    • 23 views

  8. [GENERAL] Login - Account problem

    By Kimastar,
    • 10 replies
    • 135 views

  9. OTG Mouse support

    By Binczet,
    • 5 replies
    • 325 views

  10. Please help me.. My first time

    By Andreas_kun,
    • 0 replies
    • 23 views

  11. Please help ******* first time

    By Andreas_kun,
    • 0 replies
    • 11 views

  12. i cant log in the game anymore help!!

    By Alex777777707,   
    • 2 replies
    • 28 views

  13. [GENERAL] Game Crashing on Collection screen

    By TannersHatch,
    • 2 replies
    • 21 views

  14. [PC] Login - Connection error on Windows, but not on Mac

    By Quinike98,
    • 1 reply
    • 26 views

  15. [GENERAL] Login - Could not reach Pokemon.com login service. Try Again in a Minute

    By Jimmy9221,   
    • 3 replies
    • 75 views

  16. [GENERAL] Login - I can't log in

    By tarif15,   
    • 1 reply
    • 38 views

  17. [GENERAL] Installation - PokemonTradingCardGameOnline Is an invalid short file name???

    By thorgrim1033,
    • 2 replies
    • 48 views

  18. [GENERAL] Other - Merging Accounts?

    By Junorock11,
    • 3 replies
    • 53 views

  19. [GENERAL] Other - Missing Beta Rewards Deck Box

    By 7Akuma7,
    • 1 reply
    • 55 views

  20. [GENERAL] Other - I lost my redeem codes,

    By PhantomMouse,
    • 1 reply
    • 43 views

  21. [GENERAL] Crashing - Game Crash/Client Crash during Tutorial

    By Tariki609,   
    • 286 replies
    • 6,607 views

  22. [GENERAL] Other - All of my decks disappeared [Fixed]

    By j2y8n2x,
    • 1 reply
    • 47 views

  23. [GENERAL] Other - How do I unlock trade locked cards and packs?

    By kodking,
    • 5 replies
    • 54 views

  24. [GENERAL] - Other - Missing my collection

    By pokemistr,
    • 1 reply
    • 53 views

  25. [GENERAL] game keeps crashing

    By Pika1235,   
    • 7 replies
    • 111 views
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