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Technical Support

Problems with installing, patching and game crashes for the Pokémon TCG Online are reported and discussed here.

5,061 topics in this forum

  1. Regarding Android Phones

    By TPCi_Samhayne,
    • 136 replies
    • 23,492 views

  2. Mac OS 10.12 or higher patcher stalls at 50% troubleshooting

    By Mod_Snow,   
    • 0 replies
    • 6,693 views

  3. Mac Troubleshooting - "Please wait while the refresher is patched"

    By Mod_Turtle,   
    • 0 replies
    • 4,877 views

  4. PC: property.USER_PROFILE not found error

    By Mod_Snow,   
    • 1 reply
    • 8,294 views

  5. Reporting Technical Problems

    By Mod_Snow,
    • 0 replies
    • 7,047 views

  6. [GENERAL] Freezing - Freezing during battles after recent update on Chromebook

    By Fabyo94,
    • 15 replies
    • 132 views

  7. [GENERAL] Eula

    By GegeEzBois,
    • 3 replies
    • 52 views

  8. [GENERAL] Game UI/HUD Completely Broken/Invisible

    By ScytherJazz,   
    • 1 reply
    • 40 views

  9. [PRODUCT] Problem in booster packs??

    By gduke10,
    • 1 reply
    • 19 views

  10. [GENERAL] Can't finish a game, freezes

    By TheHolyCricket,
    • 2 replies
    • 46 views

  11. Asset Download Error Surface Pro 4

    By x16bit,
    • 1 reply
    • 13 views

  12. [GENERAL] game keeps crashing on Chromebook since update

    Topic was merged with [GENERAL] Freezing - Freezing during battles after recent update on Chromebook

  13. [PC] Download - Cant download installer for Windows

    By B0gusPlayer,   
    • 5 replies
    • 59 views

  14. [GENERAL] Login - Login Issue

    By bromanchu42,
    • 5 replies
    • 86 views

  15. [GENERAL] Trade - Cards not showing up in private trade

    By ExcaliDRose,
    • 1 reply
    • 20 views

  16. [GENERAL] Login - Servers OFFLINE?

    By CamdenTown,
    • 1 reply
    • 34 views

  17. how to reset password

    By LiteHope,
    • 2 replies
    • 14 views

  18. [GENERAL] Refresher Looping

    By Okamikazi,   
    • 3 replies
    • 28 views

  19. [GENERAL] Failed To initialize player

    By Trainer_Steve,
    • 5 replies
    • 38 views

  20. [GENERAL] The network connection with the server has been lost

    By WessonKai0121,   
    • 4 replies
    • 89 views

  21. I can't play a game after the tutorial one

    By imrane1996,
    • 0 replies
    • 7 views

  22. [GENERAL] Packs not showing

    By Fajts,
    • 3 replies
    • 35 views

  23. How do I change my screen name?

    By Hntaimaster,
    • 3 replies
    • 40 views

  24. [GENERAL] Login Failed - Can't Connect

    By marcy9487,
    • 1 reply
    • 36 views

  25. [GENERAL] Login - Cannot Connect to Server Error

    By Joaquin042611,
    • 8 replies
    • 3,647 views
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