Jump to content

[Game] General - When Entering a Match it Fails to Load Game and I Lose my Win Streak

  • Please log in to reply

12 March 2019 - 11:19 PM



    Rookie Trainer

  • fishirboy

When starting up a game it will load into a match with the player boarders are blank and the game time set to 0:00. I get this once every 4 or 6 games. I will be reinstalling the game to try and resolve the issue.

  • 0

13 March 2019 - 03:32 AM



    Rookie Trainer

  • OneCut

I have this exact same issue. So far all the suggestions from the tech support have not resolved it. Anyone have this issue and get it resolved? If so, how did you do it? This is happening every single time I try to play a Versus match. I can't make any progress on the VS ladder. It use to be every so often. Now it is all the time.

Edited by OneCut, 13 March 2019 - 03:33 AM.

  • 0

15 March 2019 - 07:00 AM




  • Mod_Alder

Hello fishirboy, I'm sorry to hear you have been having issues. If re-installing the game does not help, I suggest sending in a support team. You can submit a ticket by clicking the link to the support portal in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.

Moderator Alder
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!