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Asset Download Error post patch


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06 March 2019 - 09:02 PM

#1

King-Magikarp

    Novice Trainer

  • King-Magikarp

Since the update I have been having errors with foiling on League Energy cards as well as missing some and having ones that are already in decks to display Asset Download Error. The card that does this is a fairy energy. The card still works as intended by providing a fairy energy. Also for some reason I have a foreign league fire energy.


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07 March 2019 - 02:56 AM

#2

RobRatt

    Elite Trainer

  • RobRatt

After the last update, I never took the time to submit a Support Ticket, but I did report the problem here in the forum.

 

http://forums.pokemontcg.com/topic/70274-game-missing-card-in-v261-update/

 

I'm standing by the assumption that general game bugs shouldn't require players to follow up individually.  If the game is busted for everybody (not a solitary issue), it should be sufficient to report in the forum.  But JSYK, the only way you can be sure they're aware of the problem is to submit a Support Ticket.


Edited by RobRatt, 07 March 2019 - 02:58 AM.

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11 March 2019 - 09:41 PM

#3

Mod_Turtle

    Moderator

  • Mod_Turtle

Thank you for reporting this.

 

@RobRatt, an issue ticket was created for this after your report last week.


Moderator Turtle
Pokémon TCG Online Moderator
“Shello, how may I help you today?”

Need help from the support team? Visit the support portal and submit a ticket!


11 March 2019 - 10:39 PM

#4

RobRatt

    Elite Trainer

  • RobRatt

Thank you for reporting this.

 

@RobRatt, an issue ticket was created for this after your report last week.

Thank you sir, for taking the time.


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