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Account suspended - NO reason


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03 March 2019 - 11:56 AM

#1

daniele_1909

    Rookie Trainer

  • daniele_1909

I tried to log in on the TCGO and it says account suspended. I dont know the reason why. does anyone know if it is only a temporary measure or is permanent? I didnt receive any warning, this is really unfair, as people pay loads of money to buy booster packs to submit the redeem code. please can someone help???


  • 0

03 March 2019 - 08:44 PM

#2

Mod_Elderberry

    Moderator

  • Mod_Elderberry

Hello Trainer daniele_1909,

 

I understand you are unhappy with a recent suspension that was applied to your account.

 

As it says in the forum rules:

 

 

APPEALING DISCIPLINARY ACTIONS

Any community member who wishes to discuss or refute a disciplinary action that has been applied to his or her account must submit a ticket via the Pokémon Support Portal. Discussion of disciplinary actions is not permitted on the forums.

 

Please submit a ticket by clicking the link to the support portal in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.

 

I have closed this thread.


Moderator Elderberry
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!