Jump to content

[GAME] Private trade don't work anymore?


  • Please log in to reply

26 February 2019 - 08:06 PM

#1

Jigglypuffan

    Elite Trainer

  • Jigglypuffan

I tryed to do a private offer to some user.. and it only give me a background with them.. i can't choose card or anything..

 

Its only happen to some player.. but not everyone is affected..

 

also , i am one of the buggest user.. people can't send me trade..

 

its like some user , the game block us to send offer to them..

 

please fix it .


Edited by Jigglypuffan, 11 March 2019 - 05:43 PM.

  • 1

26 February 2019 - 08:09 PM

#2

Jigglypuffan

    Elite Trainer

  • Jigglypuffan

So i made a test..

 

With a friend online its not working..

 

With a friend offline we can do deal.

 

edit: some friend online work.. some don't..

 

edit: maybe if someone have too much card tagged for trade make it bug?

 

but there is really something broken.


Edited by Jigglypuffan, 26 February 2019 - 08:17 PM.

  • 1

26 February 2019 - 08:30 PM

#3

zebra123454321

    Novice Trainer

  • zebra123454321

I get the same issue trying to send to certain people, and many people said that they cant send to me. :(  I really hope this is fixed soon.


Im just a pokemon loving zebra  :lol:  :lol:  :lol:  :lol:  :lol:

  • 2

27 February 2019 - 09:27 AM

#4

zebra123454321

    Novice Trainer

  • zebra123454321

Hi,

 

I've noticed a lot of people have been effected by not being able to receive a private trade, and if a private trade is sent, it cannot be countered.

 

By this I mean, when I try to do a private trade with someone I can only see the normal TCGO background and an arrow that should be pointing to the giving/getting section, but there's nothing else there. Only the background and arrow. Upon pressing the red X it asks if I would like to discard the trade, if you hit ok, the arrow that was meant to be pointing to the give/get section is removed and you're left with the normal TCGO background, you must choose something else in one of the menus to get out of it.

 

This bug seems to have only effected some people, but if you are a person who is effected, no one else in the game can send you a private trade, you may or may not be able to send to them if they are effected. If they are not effected and you can successfully send them a private trade, they cannot counter without getting the background screen with the lone arrow.


Edited by zebra123454321, 27 February 2019 - 09:29 AM.

Im just a pokemon loving zebra  :lol:  :lol:  :lol:  :lol:  :lol:

  • 3

27 February 2019 - 10:02 AM

#5

Mod_GuruLot

    Moderator

  • Mod_GuruLot

Hi,

 

I've noticed a lot of people have been effected by not being able to receive a private trade, and if a private trade is sent, it cannot be countered.

 

By this I mean, when I try to do a private trade with someone I can only see the normal TCGO background and an arrow that should be pointing to the giving/getting section, but there's nothing else there. Only the background and arrow. Upon pressing the red X it asks if I would like to discard the trade, if you hit ok, the arrow that was meant to be pointing to the give/get section is removed and you're left with the normal TCGO background, you must choose something else in one of the menus to get out of it.

 

This bug seems to have only effected some people, but if you are a person who is effected, no one else in the game can send you a private trade, you may or may not be able to send to them if they are effected. If they are not effected and you can successfully send them a private trade, they cannot counter without getting the background screen with the lone arrow.

 

Hello zebra123454321,

 

Thank you for bringing this up!

 

Unfortunately, you can't post screenshots here, but if you feel that you encountered a bug you can send the screenshot to the support team for their further review.

 

Hope this helps!


Best, 
Mod_Gurulot
Pokémon TCG Online Moderator

 

For more help please visit the Pokémon Support Portal to submit a ticket.

Prior to posting in the forum, please check out the forum rules.


27 February 2019 - 11:39 PM

#6

feederdp

    Expert Trainer

  • feederdp
When trying to make a public trade it takes around 30 seconds to load through , making it hard to put up public trades , way to time consuming has anyone else encountered this problem
  • 1

28 February 2019 - 12:24 AM

#7

XK920XK

    Veteran Trainer

  • XK920XK

mine has been fine, both pub and private trades


  • 1

28 February 2019 - 02:46 AM

#8

feederdp

    Expert Trainer

  • feederdp
Maybe it's because I'm on iPad platform I dunno , but a few others in game have mentioned it takes 20-30 seconds to create a public trade maybe it's just certain players or platform I dunno but when I click on create a trade I have to wait 30 seconds for it to even load
  • 1

28 February 2019 - 12:39 PM

#9

Mod_GuruLot

    Moderator

  • Mod_GuruLot

Maybe it's because I'm on iPad platform I dunno , but a few others in game have mentioned it takes 20-30 seconds to create a public trade maybe it's just certain players or platform I dunno but when I click on create a trade I have to wait 30 seconds for it to even load

 

Hello feederdp, 

 

Sorry to hear you are running into some issues with creating a trade.

 

You can submit a ticket to our support team if you continue having delays. To do so, please click the Support Portal link in my signature and select the "Ask a Question" option. 
 
I have also updated the title of your topic with the correct category.
 
Hope that helps! 

Best, 
Mod_Gurulot
Pokémon TCG Online Moderator

 

For more help please visit the Pokémon Support Portal to submit a ticket.

Prior to posting in the forum, please check out the forum rules.


28 February 2019 - 02:32 PM

#10

LegendofZapdos5

    Veteran Trainer

  • LegendofZapdos5

Im having the same trouble here but,

 

In my case-Im using Windows 10 on my pc and the problem im having is i can trade with some freinds but a blank screen shows up for other freinds. (I've waited over 5 minutes to see if it will show up, but it doesn't)

 

Im having the 30 sec delay for public trade as well

 

Is anyone else experiencing something like this?


Edited by LegendofZapdos5, 28 February 2019 - 02:35 PM.

  • 0

28 February 2019 - 06:38 PM

#11

feederdp

    Expert Trainer

  • feederdp
Yeah exactly same for me private don't work public takes 30 seconds to load through
  • 1

02 March 2019 - 03:39 AM

#12

Sciper

    Veteran Trainer

  • Sciper

i agree with this bug i can send private trades out but i can't see any being sent to me or even be able to counter all i get a blank screen if can fix this would be great! seeing that trading this like the number one thing i love doing in this game other than deck making and battles of course!


  • 1

02 March 2019 - 02:40 PM

#13

feederdp

    Expert Trainer

  • feederdp
I can't make any private trades it's just a blank screen where I have to click x and still nothing I have to enter menu again as zebra said , also when creating a public trade it takes 40 seconds to even load per trade
  • 1

02 March 2019 - 07:36 PM

#14

Mod_GuruLot

    Moderator

  • Mod_GuruLot

So i made a test..

 

With a friend online its not working..

 

With a friend offline we can do deal.

 

edit: some friend online work.. some don't..

 

edit: maybe if someone have too much card tagged for trade make it bug?

 

but there is really something broken.

Hello JigglyPuffan, 

 

Thank you for bringing this up to our attention. 

 

In order our support team can investigate the issue, please submit a ticket by clicking the link to the Support Portal in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.

 

Feel free to include any screenshots you have. 

 

I've also updated the title of your topic with the correct category.


Best, 
Mod_Gurulot
Pokémon TCG Online Moderator

 

For more help please visit the Pokémon Support Portal to submit a ticket.

Prior to posting in the forum, please check out the forum rules.


02 March 2019 - 10:16 PM

#15

Pmasterfilberts

    Junior Trainer

  • Pmasterfilberts
Since the update I have been unable to use private trade and when making a public trade it takes around 1 minute to even create one , has anyone else experienced this and how long will it be before they patch this as I'm unable to trade thanks
  • 0

02 March 2019 - 10:20 PM

#16

Pmasterfilberts

    Junior Trainer

  • Pmasterfilberts
Yeah same for me trade private does not work and public takes around 1 minute to even make one trade
  • 1

02 March 2019 - 10:23 PM

#17

Pmasterfilberts

    Junior Trainer

  • Pmasterfilberts
Yeah I can't create a private trade and takes 1 Minute to even make a public trade way to time consuming and boring

Edited by Pmasterfilberts, 02 March 2019 - 10:24 PM.

  • 0

02 March 2019 - 10:25 PM

#18

Pmasterfilberts

    Junior Trainer

  • Pmasterfilberts
Exactly same for me can't create a private trade and public takes 1 minute to even load through per trade way to time consuming , hurry and fix this please
  • 1

03 March 2019 - 09:55 PM

#19

dr4g0n1te666

    Rookie Trainer

  • dr4g0n1te666

i also have the same problem, come on pokemon stuff....

i play since the BW set, you cannot do this to me, please fix it as soon as you can....

or next year im not going to nashville...


  • 0

03 March 2019 - 10:23 PM

#20

dr4g0n1te666

    Rookie Trainer

  • dr4g0n1te666
Hi Pokemon stuff,

Can you please tell what's going on???

I'm getting that trade bug, people can't send me a private trade.

Are you serious? I'm playing a lot of time, so please show some love and respect and fix that
as soon as possible. I have trades to do.

In your licence agreement this is not listed. That people can't send me private trade, ok?

Thanks and don't forget to send some packs/cards for the days i was unable to do private trades.

Thanks again and please forgive me if i've been rude, but it's ********* nervs, company like yours should not have neither 1 bug/glitch....... ??? or am i wrong??? IQ 150+ is never wrong.
  • 1