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[GENERAL] lost save

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21 February 2019 - 12:44 PM



    Rookie Trainer

  • basje592

i have lost all of my progres please help.

  • 0

21 February 2019 - 12:58 PM



    Elite Trainer

  • Chasista

Try to log out, close the game, and log in again in 10 minutes or so.


If still happening, the choice is to send a ticket to Support. Link is in the signature of any Mod here in forums.

WE WANT LEGACY TOURNAMENTS BACK !!! If you also want it, show your support http://forums.pokemontcg.com/topic/55966-feedback-making-it-easier-to-get-the-cards-you-want/

Last set NEVER in prizes http://forums.pokemontcg.com/topic/56679-last-released-set-packs-NEVER-in-prizes-events-login-box-ladder-rewards/?p=593037

Foro en español, también existe: http://forums.pokemontcg.com/forum/2-español/

IGN Chasista

  • 1

21 February 2019 - 02:45 PM




  • Mod_GuruLot

i have lost all of my progres please help.

Hello basje592, 


We're sorry to hear you're having issues with your progress.


Have you tried to log out and then back in after a while? Is the progress back up?


To submit a ticket, simply click the link in my signature, sign in and click "Ask a Question".


We appreciate your patience.


We have also moved this thread to the Technical Support section and edited the title of this thread to match the format used in this sub.


@Chasista, thank you for helping out. 

Pokémon TCG Online Moderator


For more help please visit the Pokémon Support Portal to submit a ticket.

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