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[PC] Crashing - Game crashed with a crash error

Game Crash PC

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30 January 2019 - 10:10 PM

#1

MatteoGianoli94

    Rookie Trainer

  • MatteoGianoli94

I tried to reopen the app but it didn't work: it show only this message:

 

The game crashed.

The crash report folder named "2019-01-30_225102" next to game executable.

It would be great if you'd send it to the developer of the game.

 

I don't know how to fix it, can someone help?

 

 

  • 0

31 January 2019 - 12:36 AM

#2

Mod_RedDragon

    Moderator

  • Mod_RedDragon

Hey there!

 

If the game is still crashing when you try to open it, please reach out to our support team. You can open a ticket by clicking the link in my signature and selecting the PTCGO option and then "Contact Us". Please be sure to include the crash file with your ticket. 


Moderator RedDragon
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!




Also tagged with one or more of these keywords: Game Crash, PC