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[General] Installation - Issues by Starting/Deinstalling


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29 December 2018 - 05:15 PM

#1

Leafeon5525

    Rookie Trainer

  • Leafeon5525

Hello!

 

I`m Having Issues by Starting Pokemon Trading Card Game Online on my Laptop. It says that i cant access The Webadress USER_PROFILE or something. I already tried to Deinstall it but its the same Issue. So cuz im Playing on german that is what i Translated it to ( Access to the network address Property.USER_PROFILE was not possible. ) so i could`nt run the Launcher or else the Installer. so if some of the Devs or someone who is actually knowing how to "Beat" That please Answer. cuz i was getting about 150 Packs and i could add them to my acc but when i cant access the acc its Trash so please help me. :( Another Problem. My Mother said she tried to make it run normal yesterday and put it in the Trashbin (on the Desktop) then she deleted it and i dont know if that is like an Problem or something? So after i did what Elderberry Said, there was snother Issue. ( This action is only valid for products currently installed) so thats not working i think.


Edited by Leafeon5525, 30 December 2018 - 08:29 AM.

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29 December 2018 - 09:23 PM

#2

Mod_Elderberry

    Moderator

  • Mod_Elderberry

Hello Trainer Leafeon5525,

 

I am sorry that you are facing a 'USER_PROFILE error' while starting or uninstalling the game. Have you attempted the suggested fix located here: http://forums.pokemo...ot-found-error/

 

If not, I would suggest giving that a try and seeing if that resolves the issue.

 

I hope that helps, but if not, please do update this thread to let me know.


Moderator Elderberry
Pokémon TCG Online Moderator

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