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[ANDROID] Log in - Log in button does not work on Galaxy Tab A


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19 December 2018 - 07:54 PM

#1

Jon-Jon

    Rookie Trainer

  • Jon-Jon
Team,

The issue is exactlt as described in the topic title.

On my new galaxy tab a 2017 model running android 8.1, the gamw installs, but when i go to login, the login button does nothing.

The game works fine on my note 9 and PC.

Thanks!
  • 0

21 December 2018 - 03:19 AM

#2

Mod_RedDragon

    Moderator

  • Mod_RedDragon

Hey there!

 

Have you tried uninstalling the game? If you have, try reaching out to our support team so they can look into this with you. You can open a ticket by clicking my signature, selecting the PTCGO option, and then selecting "Contact Us".


Moderator RedDragon
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!