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[GENERAL] Login - Cannot log in


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22 November 2018 - 06:47 PM

#1

arowire

    Rookie Trainer

  • arowire
Somedays (today is one) I cant login on my PC. I cant even login to this page (writing on my phone). My connection is fine Im in other web pages. I already reinstalled the game and tried several times to login keep getting:

Connection Error
Could not reach Pokemon.com login service. Try again in a minute.

Please help
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22 November 2018 - 07:04 PM

#2

Mod_Turtle

    Moderator

  • Mod_Turtle

Somedays (today is one) I cant login on my PC. I cant even login to this page (writing on my phone). My connection is fine Im in other web pages. I already reinstalled the game and tried several times to login keep getting:

Connection Error
Could not reach Pokemon.com login service. Try again in a minute.

Please help

 

The login servers have been acting up the last few days and we have a team trying to resolve the issue. A re-insallation of the game shouldn't be needed. I recommend trying to login periodically and you should eventually be able to sign in.


Moderator Turtle
Pokémon TCG Online Moderator
“Shello, how may I help you today?”

Need help from the support team? Visit the support portal and submit a ticket!


22 November 2018 - 07:08 PM

#3

arowire

    Rookie Trainer

  • arowire

The login servers have been acting up the last few days and we have a team trying to resolve the issue. A re-insallation of the game shouldn't be needed. I recommend trying to login periodically and you should eventually be able to sign in.


Thank you. Have a nice day.
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23 November 2018 - 12:03 AM

#4

Mod_RedDragon

    Moderator

  • Mod_RedDragon

I have updated the title to match the format of this section of the forum. 


Moderator RedDragon
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!


23 November 2018 - 12:04 PM

#5

ClaudeFau652787

    Rookie Trainer

  • ClaudeFau652787

i can't seem to get an game sync id for the global link


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23 November 2018 - 07:44 PM

#6

arowire

    Rookie Trainer

  • arowire

Update: Day 2, still can't log in to the game, at least I could log in now on PC to the forums, now my ipad is also having trouble, I get to log in but it will disconnect me mid-fight. I don't see a lot of people complaining so I don't think its a general issue... anything else I can do other than wait?


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