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[GENERAL] Other - Deck Manager soft lock workaround


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21 November 2018 - 06:04 PM

#1

OxleyW

    Novice Trainer

  • OxleyW

I notice a lot of people having trouble where a Glitch pops up on older accounts with "Welcome to Deck Manager" 

 

If you need to edit your decks as you wait for your support tickets to file.

1. Go into the versus ladder

2. Play a game to completion 

3. Click the list w/ Magnifying glass (2nd in bottom right) 
4. This will bring up your deck you just played & game stats. Click the (Eye Icon) on your current deck box

5. This brings up your full deck list. Bottom Right option says "View in deck manager".

6. Click on this brings you to manager. You can edit this current deck and/or if you back out, you can edit your other decks without the Deck Managing Professor from coming up and soft locking you out of the program. 

 

You will need to do this ever time until support fixes your account. This does not remove the "welcome to deck manager glitch" ; it is merely a work around.

 

 

Your welcome. 

 

O


Edited by OxleyW, 21 November 2018 - 06:08 PM.

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26 November 2018 - 03:43 AM

#2

Mod_Alder

    Moderator

  • Mod_Alder

Hello OxleyW, thank you for trying to help our your fellow player, we appreciate it.


Moderator Alder
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!


07 December 2018 - 01:17 AM

#3

jereklaursen

    Rookie Trainer

  • jereklaursen

Wow, you are a hero!  I've been waiting for support to patch my game for over 2 weeks.  I've been doubting they will ever fix my account so your fix around is much appreciated!  The support team should pay you for this because they apparently can't do their job.  


  • 0

10 December 2018 - 06:46 PM

#4

Mod_Lyam

    Moderator

  • Mod_Lyam

Hi Trainers,

 

If you continue with this issue, just send a ticket and the support team will be able to help you.  Please submit a ticket by clicking the link [to the support portal] in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.

 

Thank you!


Moderator Lyam
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!