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[PC] Installation - Refresher stalls at 50%

Installation PC

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06 November 2018 - 03:33 AM

#1

911child

    Rookie Trainer

  • 911child
Hello, I have played the tcg online before. I stopped a couple of weeks ago and decided to play some more today. However, I can’t seem to play. I start the game and it loads to 50% in the refresher, then says it needs to repair. I let it sit for about an hour, even though it said it would only take a few minutes. I don’t know what to do.
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07 November 2018 - 02:46 AM

#2

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hello 911child,

 

I'm sorry to hear that you are experiencing an issue while trying to update the game! Have you tried uninstalling your current installation and downloading the latest version?

 

You can find instructions for PC and Mac here


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!


07 November 2018 - 02:47 AM

#3

911child

    Rookie Trainer

  • 911child
Thank you for the information, I’ll give it a look over when I get the chance

Edited by 911child, 07 November 2018 - 08:09 AM.

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10 November 2018 - 03:48 PM

#4

Mod_Lyam

    Moderator

  • Mod_Lyam

Hi 911child,

 

Please let us know if you need further help.

 

Have a nice day!


Moderator Lyam
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!




Also tagged with one or more of these keywords: Installation, PC