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[GENERAL] Other - need help to email change

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29 September 2018 - 09:19 AM



    Rookie Trainer

  • pawlik

help plz to the old mailbox access is not present and there should be a link to click and the box is blocked...how to forward to new mail? help plz [Content removed - Mod_Jynthu]

Edited by Mod_Jynthu, 29 September 2018 - 11:06 AM.
Oversharing personal information

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29 September 2018 - 11:11 AM




  • Mod_Jynthu

Hello pawlik,


In order to change the email address registered with your account, you must have access to the currently registered email address. When you update your email address, a confirmation is sent to your current email address. This is a security feature to protect your account.


If you have additional questions, please visit support.pokemon.com, sign in, then select Pokémon Trainer Club / Account and finally click Contact Us.


Please also note that sharing personal information, such as email address, is not permitted. I recommend reviewing the forum rules.

Moderator Jynthu
Pokémon TCG Online Moderator
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