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Card Codes I bought in packs are untradeable


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23 September 2018 - 05:35 AM

#1

BadTraiiner

    Rookie Trainer

  • BadTraiiner

My codes I recently pulled real packs I bought in my game store are untradeable. Why is this i paid real money why aren't they tradeable. this makes no sense


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23 September 2018 - 06:39 AM

#2

Mod_Alder

    Moderator

  • Mod_Alder

Hello there, I'm sorry to hear you are having some issues with your code cards. I would suggest sending a support ticket to our CS team. Please submit a ticket by clicking the link to the support portal in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.


Moderator Alder
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!