[iOS] Crashing - Frequent crashes after upgrading to iOS 12
08 October 2018 - 12:05 AM
#21![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #21](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
08 October 2018 - 12:46 AM
#22![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #22](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
This is so frustrating, PLEASE fix it
Update***I have no problems with my iPad Pro only iPad Air 2
Edited by Mudmule, 08 October 2018 - 04:54 AM.
08 October 2018 - 11:24 PM
#23![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #23](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
Update***I have no problems with my iPad Pro only iPad Air 2
Don’t know if this is linked but I also have the iPad Air 2
09 October 2018 - 06:15 PM
#24![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #24](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
10 October 2018 - 12:34 AM
#25![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #25](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)

Trainers,
The development team is aware of the issue with crashing on iOS 12. They are working on a fix at the moment which should hopefully roll out by the next update. I know many of you are anxious to get back into the game and have a smooth experience. We appreciate your patience!
Moderator RedDragon
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!
12 October 2018 - 10:54 AM
#27![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #27](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
When am playing a game on my ipad it crashes. this has happened ever since apple updated there system
12 October 2018 - 06:53 PM
#28![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #28](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)

When am playing a game on my ipad it crashes. this has happened ever since apple updated there system
Hello Graym20,
Thank you for asking. It's a known issue in iPad devices with iOS 12.
If you continue to experience this issue, I would recommend submitting a ticket via the Help Center by clicking the link in my signature.
I have moved your topic to the Technical Support forum and updated the title of your topic with the correct category.
Hope this helps!
Best,
Mod_Gurulot
Pokémon TCG Online Moderator
For more help please visit the Pokémon Support Portal to submit a ticket.
Prior to posting in the forum, please check out the forum rules.
12 October 2018 - 10:55 PM
#29![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #29](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)

Trainers,
The crashing on iOS has been added to the current Known Issues list here.
Moderator RedDragon
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!
18 October 2018 - 06:19 AM
#30![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #30](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
I am a software engineer and used to instrumenting apps. If needed, I volunteer.
League Leader for Horizon Games (Webster TX), then Skirmish Games (Deer Park TX); pending for Gerard’s Gaming (Webster TX). Semi-retired software engineer available for contract work....
19 October 2018 - 08:26 AM
#31![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #31](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
19 October 2018 - 10:53 AM
#32![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #32](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)

Ever since the latest iPad update the game has not worked. It crashes after every few minutes
Best,
Mod_Gurulot
Pokémon TCG Online Moderator
For more help please visit the Pokémon Support Portal to submit a ticket.
Prior to posting in the forum, please check out the forum rules.
19 October 2018 - 05:12 PM
#33![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #33](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)

I have just done what Mudmute did. I have an iPad Air2 running iOS 12.0.1 and the same crashing issues exist. I have only been into two areas, Trainer Challenge and Collection. PTCGO version 2.55.0.3932:#1768 (live)
I am a software engineer and used to instrumenting apps. If needed, I volunteer.
Hi OrigBitmancer,
Our team is already aware of this issue and working on a fix. Thank you for your offer!
Moderator Lyam
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!
22 October 2018 - 04:41 PM
#34![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #34](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
Hello
I had found this reported bug a couple of days ago:
Added: The development team is currently investigating reports of frequent client crashes on some iPad models after being updated to iOS 12.
I am one of These Players with an iPad with this Problem. When do you fix it? I cannot Play one single round on the ladder without the game is crashing. And of Course, it is just at the Moment Guzma FA is available on the ladder. It takes already a lot of time to get the 2000 Points, this way just impossible (even if resolved now).
I write this Topic because there are already enough time passed to resolve this, and not being able to Play one single round without a crash at least at the 3rd turn is extremely frustrating.
Thanks to give that bug high priority.
22 October 2018 - 06:31 PM
#36![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #36](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)

Hello Brainwave80,
I have merged your thread with an existing thread on this issue.
Please note that the development team is investigating this issue, but we do not currently have an estimated date on which the issue will be resolved. I recommend keeping an eye on the Patch Notes & Known Issues forum for the latest news regarding updates and known issues.
Thanks!
Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!
24 October 2018 - 02:24 AM
#37![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #37](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
24 October 2018 - 11:38 AM
#38![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #38](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
This post is late in the thread, are we supposed to open a ticket or wait since it is now a known bug?Hello Graym20,
Thank you for asking. It's a known issue in iPad devices with iOS 12.
If you continue to experience this issue, I would recommend submitting a ticket via the Help Center by clicking the link in my signature.
I have moved your topic to the Technical Support forum and updated the title of your topic with the correct category.
Hope this helps!
25 October 2018 - 04:24 PM
#39![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #39](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
29 October 2018 - 03:36 PM
#40![[iOS] Crashing - Frequent crashes after upgrading to iOS 12: post #40](http://forums.pokemontcg.com/public/style_images/pokemon/icon_share.png)
I am using an iPad Model A1474