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Small sized, unreadable Program monitor


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03 September 2018 - 12:34 AM

#1

Haet2017

    Rookie Trainer

  • Haet2017
I have tried to remove the program and turn off and on my computer several times.
 
And I re-install Pokemon card game Online with 'PokemonInstaller.msi' downloaded from your web-site recently.
 
I have runned your program and hear the program running sound but the monitor is small Box like small tab only.
 
I could not understand it and fix it.
 
I have gamed with this program for months.
 
But 2 weeks or more ago I could not play it for this monitor problem.
 
Please let me know how I could fix it.
 
OS : windows 7 Ultimate K
Processor : Intel Core i5 2.5GHz CPU
RAM : 8 GB
System : 64 bit
 
 

Edited by Haet2017, 03 September 2018 - 12:37 AM.

  • 0

03 September 2018 - 12:39 AM

#2

Mod_Alder

    Moderator

  • Mod_Alder

I recommend contacting the support team.

 

Please submit a ticket by clicking the link to the support portal in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.


Moderator Alder
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!