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Cubchoo103

[GENERAL] Login - Unable to Log In

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Cubchoo103

Know as a fact my login info is correct, I have it on remembered login.. and also came on here, confirmed the login info, went and retyped it and it still says invalid login or password

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Cubchoo103

Please help me!! I'm afraid my account has been hacked

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TOMahawkCatz

I try to login using my username and password on the PTCGO application on my PC, which I know are correct because I have used them to log into this very website, however I get stuck at the loading 0% screen for approximately 5 seconds before being told that there has been an authorisation failure and that my username or password is invalid. They are not typed incorrectly. I have a feeling this could be a slow internet connection issue on my end, or an unfortunate server outage that is affecting my account. Please send help, thank you.

Edited by TOMahawkCatz

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cfgenesis

I'm having the same problem, played earlier today and everything worked fine.  Must be something going on at their end.

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TOMahawkCatz

Same issue here. My details are correct, but the game thinks otherwise...

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Cubchoo103

Whew ok that makes me feel better thanks guys, they must be having issues

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Felidae_

Same here. Already reset my password and it still doesn't work

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Mod_RedDragon

Trainers,

 

The development team is aware of some folks having an issue logging in. They are working on it right now. Thank you for your patience!

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Dimas

Same inssue here ,

Edited by Dimas

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Walala31

Same issue here, I even copy pasted my username and password from the webpage to the game, and the website login worked, the game login didn't.

The account im using here is actuallythe same account i cant login into the game, so i KNOW the password and user is correct.

At least I see its not an isolated error, please tell if you get your accounts to work, good luck

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Mod_Gunning

Hi, Walala31

 

As you already know this is an issue our game team will investigate in order to resolve as soon as possible, and your patience is appreciated until everything gets fixed! Let us know if you need further assistance!!

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Cubchoo103

I just got in guys

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FlyDecidueye

When I attempt to log on to Pokemon TCG online a message pops up that says user password or login error or invalid user password or username I verified many times that I'm using the correct password and username but cannot log on

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Cubchoo103

It's a problem they're having right now, it got me and a bunch of other people yesterday, I was able to log in earlier though.. but might have just been lucky

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