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justjames1025

[GENERAL] Other - Bought a Booster Box for upwards of $130.00, codes invalid.

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justjames1025

So recently, I visited my TCG shop in East Green Bay, Wisconsin (Gnome Games) and purchased a SEALED 36 count Booster box, which was quite frankly, a lot of money. I wanted to give my fiance the codes so we could play online, and as I go to redeem them, they are claiming to be invalid codes, This bothers me. 36 codes later and not a single one of them was valid. This really irritated me and the fiance, who just had a baby, was very upset because she wanted to play the TCGO with me in her downtime of recovery while baby was resting or in the nursery. If there is anything I can do or you can do to help fix this issue please, please, please let me know as soon as possible. I love the tcg and it would be a shame if spending $130 would mean i was wronged out of part of the packs that I had bought from a sealed booster box.

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Mod_Alder

Hey justjames.
Im sorry to hear you are having some issues with the code redemption. I would suggest you send in a ticket to our support team so they can help you out. You can submit a ticket by following the link in my signature. 

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Mod_Jynthu

Hello justjames1025,

 

I'm sorry to hear that you are experiencing an issue with your codes! 

 

Please note that I have updated the title of your thread to match the format used by this subforum.

 

Thanks!

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