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[GENERAL] Login - I can't login

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02 August 2018 - 12:56 AM



    Rookie Trainer

  • Severath

I can't login, it send me an error "login request rejected". I removed the game and then i installed it again, but the error continues.


Please help me!  :(  :(



Thanks a lot! 

  • 0

02 August 2018 - 01:00 AM



    Rookie Trainer

  • TrainerTheo2011
Same issue for me. Error is occurring with iPad. I don’t know how to send a support ticket
  • 0

02 August 2018 - 01:46 AM



    Elite Trainer

  • RobRatt

You probably don't need to send in a Support Ticket.  This happened earlier in the week too.  It was brief, less than a couple hours, and very intermittent.  With multiple servers, you're just hitting one that's having a brainfart.  Give it a little while and try again.


When this was happening before, I noticed that if I hit the Log In button a couple times, it would usually accept me by about the 3rd attempt.

  • 0

02 August 2018 - 05:32 AM



    Senior Trainer

  • Mod_Gunning

Thank you for the information on this issue, RobRatt. Severath and TrainerTheo2011, please let us know if you continue to run into the same issue in order for us to provide assistance.

Need help from the support team? Visit the support portal and submit a ticket!

05 August 2018 - 02:56 AM




  • Mod_Jynthu

Hello Severath!


Please note that I have updated the title of your thread to match the format used by this subforum.



Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!