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[GAME] Crashing - Game crashing mid match


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01 August 2018 - 01:37 PM

#1

poke_baepe

    Novice Trainer

  • poke_baepe

This has been happening to me ever since the latest update and will be for no reason at all. I cannot tie it to any given card although i was playing a buzzwole deck.


  • 0

01 August 2018 - 02:44 PM

#2

Mod_Gunning

    Trainer

  • Mod_Gunning
Hi, poke_baepe
 
I would suggest uninstalling and reinstalling the game. In many instances, this will resolve the issue that you are describing. For specific instructions on how to do a full uninstallation of the TCGO Windows Client, please see this FAQ article: http://support.pokem...7&redirect=trueand after uninstalling, simply reinstall the game from the official download page.
You can also reach out to our support team if you continue to run into issues. If you click the link in my signature and select the "Ask a Question" option you will be able to open a ticket. Hope that helps! 

Need help from the support team? Visit the support portal and submit a ticket!


01 August 2018 - 06:55 PM

#3

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hello poke_baepe,

 

I have updated the title of your thread to match the format used by this subforum.

 

Thanks!


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!