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[GAME] Shop - Redeem codes

Cards

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24 June 2018 - 10:16 PM

#1

Dattrainer1826

    Rookie Trainer

  • Dattrainer1826
I had an old account and scanned my codes and now I have a new one that is half linked with my old account and is not allowing me to scan codes that I did on my last profile
  • 0

24 June 2018 - 10:21 PM

#2

Dattrainer1826

    Rookie Trainer

  • Dattrainer1826
What do I do when my new and old account half link I don't have my old cards but I can't redeem old codes from my last profile help please
  • 0

25 June 2018 - 03:02 AM

#3

Mod_Alder

    Moderator

  • Mod_Alder

Merged threads as they are identical. 


Moderator Alder
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!


25 June 2018 - 12:39 PM

#4

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hello Dattrainer1826,

 

Most codes are single use. If you have used the codes on your previous account, those codes cannot be used again. Please also note that it is against the Terms of Use to have more than one account.

 

If you need help recovering an old account, please submit a ticket to our Support Team for further assistance. You can submit a ticket by clicking the link in my signature, then Pokémon Trainer Club / Account and finally Contact Us.


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!


26 June 2018 - 09:47 PM

#5

Dattrainer1826

    Rookie Trainer

  • Dattrainer1826
I did now what
  • 0

26 June 2018 - 10:59 PM

#6

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hi Dattrainer1826,

 

If you submitted a ticket, please wait for our support team to review and response to your inquiry.

 

Thanks!


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!


27 June 2018 - 06:02 PM

#7

Dattrainer1826

    Rookie Trainer

  • Dattrainer1826
Thanks and is there any way to make the game take up less storage
  • 0



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