Thank you for sharing those thoughts. I've passed your comments along for further review.
With any game, you are bound to run into bugs and issues from time to time. Our development team does work very hard to resolve all issues, but they do work in order of severity. This is why we might have a bug that sticks around for a while.
Do you have any specific suggestions for changes that you would like to see in the game?
To respond to the part about the bugs, be amazing if the ones not considered severe enough aren't the causes for some of your current issues, like a small problem growing into a big one.
As for the suggestions, how about adding more to the VS rewards, since it doesn't take too long to get all the awards, especially with the cards that have been coming out lately. Like say, add more sections, like say a bronze, silver, gold, maybe a platinum, stars, each with rarer set of prizes, along with something unique at end. Like say, the bronze ends with new card sleeves, silver with deck a box, the gold has a complete collection of clothes for the avatar, and the platinum, be random for each person, like the prizes rotate where you can win a promo, or one of the rarest, hardest cards to find, or something really unique, making the trip worth while. One thing would like to see, especially with Pokémon25, is to see you guys do a classic duel section, where, with permission from Wizards of the Coast, bring in Pokémon Cards from the first couple of generations, and like the starter decks, everybody is only allowed to use those set of cards.