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[GENERAL] Other - Game Freezing During Versus

Versus Mode

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27 May 2018 - 10:45 AM



    Novice Trainer

  • Rayram

So I placed down a skyfield during the first turn, and the game freezes on me. The game didn't crash completely, so my timer was still going down, but I was unable to select anything, including the menu on the top right except emoticons. I was forced to close my client.

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27 May 2018 - 01:44 PM




  • Mod_RedDragon

Hey there!


I edited your post and moved it to the tech support area of the forums. If the game is freezing/crashing, be sure to check the minimum requirements here to make sure your system at least meets the minimums. Most issues can be resolved by uninstalling/reinstalling the game. The steps to do that can be found here. If the freezing continues, please reach out to our support team by clicking the link in my signature, selecting the PTCGO option, and then selecting "Contact Us". Hope that helps!

Moderator RedDragon
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!

Also tagged with one or more of these keywords: Versus Mode