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[GAME] Deck Manager - Cant Modify deck


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07 May 2018 - 12:16 AM

#1

SafariWarden

    Rookie Trainer

  • SafariWarden

i added a prism star diance and it wont let me save changes to a deck i click save and it doesnt click


Edited by SafariWarden, 07 May 2018 - 12:18 AM.

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07 May 2018 - 03:32 AM

#2

RobRatt

    Elite Trainer

  • RobRatt

i added a prism star diance and it wont let me save changes to a deck i click save and it doesnt click

Mind me asking?  What type of device or computer are you using (windows, android, ipad)?

 

In another thread, earlier today, someone reported that Ultra Necrozma GX wouldn't work for them.  Their Save button wouldn't work either.  But on my PC, I was able to add Necrozma, and save a deck just fine.

 

Same with your problem.  I have added Prism Star Diancie into one of my decks with no issues.


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07 May 2018 - 08:04 AM

#3

Mod_Gunning

    Senior Trainer

  • Mod_Gunning

Hi SafariWarden,

 

I'd suggest that you send a ticket to the support team so they can investigate this error further.
To submit a ticket, click the link in my signature, sign in, and then click "Ask a Question". 
 
Thank you for your patience. 

Need help from the support team? Visit the support portal and submit a ticket!


07 May 2018 - 08:15 AM

#4

RobRatt

    Elite Trainer

  • RobRatt

To submit a ticket, click the link in my signature, sign in, and then click "Ask a Question". 

Hey bud, they revamped the whole support system about a week ago. After signing in, you now have to choose which game you're having a problem with, and then click "Contact Us" on that page.
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07 May 2018 - 01:59 PM

#5

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hello RobRatt,

 

Thank you for the helpful replies! 

 

 

I have modified the title of this thread to be more descriptive. 


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!


07 May 2018 - 05:53 PM

#6

RobRatt

    Elite Trainer

  • RobRatt

ok it was a simple fix just uninstalling and reinstalling fixed it

@OP, this worked for the other guy with a similar problem. It'd be much faster to solve this way, versus several days with Support, who'll probably recommend this anyway.
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08 May 2018 - 04:47 PM

#7

SafariWarden

    Rookie Trainer

  • SafariWarden

@OP, this worked for the other guy with a similar problem. It'd be much faster to solve this way, versus several days with Support, who'll probably recommend this anyway.

i reinstalled it and it works now thanks rob


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08 May 2018 - 09:44 PM

#8

Mod_Jynthu

    Moderator

  • Mod_Jynthu

RobRatt, thank you for the helpful suggestion!

 

SafariWarden, I'm glad to hear that your issue has been resolved!


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!