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[GENERAL] Deck Manager - Ultra Necrozma-GX (Forbidden Light 95) - Ultra necrozma can not save (broken card)


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06 May 2018 - 01:38 PM

#1

gamer220

    Rookie Trainer

  • gamer220
I cant save ultra necrozma gx in any deck when I try to save it presses down to save but does nothing idk what to do Iv tried messing with other cards but its just the one
 

 


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06 May 2018 - 06:15 PM

#2

Mod_Alder

    Moderator

  • Mod_Alder

So to confirm if you try and save decks without ultra necrozma gx it works, but when you try to save a deck with the necrozma it will not save the deck?


Moderator Alder
Pokémon TCG Online Moderator

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06 May 2018 - 07:36 PM

#3

gamer220

    Rookie Trainer

  • gamer220

yeah at first I thought I just couldn't make any deck but then messing around with the deck I found the ultra necrozma caused issues


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06 May 2018 - 07:53 PM

#4

RobRatt

    Elite Trainer

  • RobRatt

I wish I had the answer for you, but I'm pretty sure the problem lies elsewhere.  There's more going on here than Ultra Necrozma GX.

 

I took one of my existing Standard decks, cloned it, and put Ultra Necrozma GX into it.  It worked (saved) fine with either the regular or full-art Necrozma.

 

There's usually some type of "error" box that pops up when you try to save a deck that won't work.  Anything for you?  Or is the Save button not working at all?

 

EDIT:  I tried it with just Ultra Necrozma GX, alone (just one card).  After the warning about "no energy," it still saved this incomplete deck.


Edited by RobRatt, 06 May 2018 - 08:00 PM.

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06 May 2018 - 08:42 PM

#5

gamer220

    Rookie Trainer

  • gamer220

ok messing around with it even more now the problem is I can't have any gx or prism pokemon from the new set but I can use beast energy (btw it does show clicking down on the save but it does nothing)


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07 May 2018 - 02:34 AM

#6

Mod_Alder

    Moderator

  • Mod_Alder

Sorry to hear you're still having issues. Please submit a ticket by clicking the link in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.


Moderator Alder
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!


07 May 2018 - 03:26 PM

#7

gamer220

    Rookie Trainer

  • gamer220

ok it was a simple fix just uninstalling and reinstalling fixed it


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07 May 2018 - 04:00 PM

#8

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hello gamer220,

 

Thank you for the update! I'm glad to hear that you were able to get it working. 


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!