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Dawnwing Necrozma Card Bug

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17 April 2018 - 12:28 AM



    Rookie Trainer

  • Silver-Eevee

Client: Macbook Pro Laptop
Card: Dawnwing Necrozma GX
Card Number: ???
Expected Action: When attacking, card should display attack damage, and details of attack.
Actual Action: Attack shows some sort of website html, however attack still does damage as normal.
Steps to Reproduce: Simply attack with Dawnwing Necrozma to replicate the bug.

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17 April 2018 - 01:32 AM



    Elite Trainer

  • graywh

That "website html" is actually an asset path the game uses to look up the translated text.  This is an error that occurs for users from time to time when the game has failed to download or access the file for the language you've selected.  I can't remember the usual remedy.

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17 April 2018 - 09:31 AM




  • Mod_Rowan

Hello Silver-Eevee,


I would suggest doing a full uninstall-reinstall. That seems to be clearing up this issue for most trainers. Below are the instructions on how to do so for Mac clients:


    Delete your TCGO folder, along with any downloaded installation files.
    Click on 'Go' located on your top window, press the 'alt/option' key and select 'Library'.
    Go to 'Cache' folder. Delete any/all Pokémon related folders you find.
    From the 'Library' again, go to 'Saved Application State' and delete "unity.The Pokémon Company International.Refresher.savedState" folder.
    Empty your trash and then restart your Mac.
    Please ensure that you also delete all previously downloaded versions of the game. We recommend using a different web browser to download the file again (such as Firefox or Google Chrome). Visit http://pokemon.com/playtcgoto download the latest game installer.
Hope this helps!

Moderator Rowan
Pokémon TCG Online Moderator

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