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[GAME] Collection - Missing Packs

General

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16 April 2018 - 07:30 AM

#1

JaksWimpod

    Rookie Trainer

  • JaksWimpod
So I have been grinding the tournaments recently to save packs to trade for a zoroark, and i managed to get 6 gr packs by trading my winnings. So i started playing in another tournament, and i am ashamed to say that i came lastn so only got a chest. So i went to my collection, to open the chest... and all the gr packs were gone. Thwy had not been opened - even the notifications agreed with me - and according to trade history, had not been traded away. Already fuming at this, i entered another tournament, and in my rage, i came first. This was an 8 ticket tourney, so i should get 6 packs right? The flair that came up after the final match said so as well, but when i went to collection... only a.single pack (legendary treasures) was there. Is there anything i can do to get my packs back, or is there a way to avoid this next time i enter tourneys, or does this need fixing?
Played on android tablet.
EDIT: The packs have reappeared, but the fact that the packs went missing needs to be fixed.

Edited by JaksWimpod, 16 April 2018 - 07:33 AM.

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16 April 2018 - 02:58 PM

#2

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hello JaksWimpod,

 

Thank you for your report. I am glad to hear that the packs have reappeared! If you experience this again in the future, I recommend logging out and logging back in to see if the packs reappear. 


Moderator Jynthu
Pokémon TCG Online Moderator
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