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[GENERAL] Request blocked 403


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05 April 2018 - 05:19 AM

#1

Sadra

    Senior Trainer

  • Sadra
Whenever I try to log in using WiFi it says that request blocked but I can still log in using mobile data I cannot reach Pokemon com using wifi
  • 0

05 April 2018 - 06:27 AM

#2

Mod_Gunning

    Junior Trainer

  • Mod_Gunning

Hi Sadra,

 

You may want to try to uninstall/reinstall to see if that resolves the issue. You can also reach out to our support team if you continue to run into issues. If you click the link in my signature and select the "Ask a Question" option you will be able to open a ticket. Hope that helps!


Need help from the support team? Visit the support portal and submit a ticket!


05 April 2018 - 06:42 AM

#3

Sadra

    Senior Trainer

  • Sadra

Issue solved. I was able to log in after switching from wifi to mobile data a few times. I have no idea how that helped though.


  • 0

05 April 2018 - 01:02 PM

#4

Mod_GuruLot

    Moderator

  • Mod_GuruLot

Issue solved. I was able to log in after switching from wifi to mobile data a few times. I have no idea how that helped though.

Hello Sandra, 

 

We're glad to hear that the issue has been resolved. 
 
It was definitely something wrong with your internet connection.
 
Thank you for letting us know how you managed to log back in. This might help other players with the same problem.
 
Also, I have edited the title of this thread to match the format used in this subforum. 
 
Enjoy your day!  :)

Best, 
Mod_Gurulot
Pokémon TCG Online Moderator

For more help from the Support Team visit the support portal and submit your ticket!

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