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[GAME] General - Holofoil cards not rendering

Cards Collection Deck Manager General

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24 March 2018 - 03:47 AM

#1

pothos666

    Rookie Trainer

  • pothos666
All of my holofoil cards appear as hot pink I cannot build a new deck because of this issue. I cannot see the stats or abilities of any of them. Nor can I see what they are called. I am playing on a gigaset tablet. It would be greatly appreciated if you could look into the issue.
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24 March 2018 - 05:07 PM

#2

Mod_Alder

    Moderator

  • Mod_Alder

Sorry to hear you are having an issue. I would suggest you update your video card drivers. It that does not work I would try re-installing the game. 


Moderator Alder
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!


25 March 2018 - 12:43 AM

#3

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hello pothos666,

 

Your device may need an update, or you may need to make sure that you have the latest version of the app installed on your device. 

 

Please also make sure that your tablet meets the minimum system requirements (found here).


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!


25 March 2018 - 03:52 PM

#4

pothos666

    Rookie Trainer

  • pothos666
Thank you for your assistance, I have found out my tablet cannot update to the newest version of android, and I am assuming that is the problem I’m having.
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