Lol this is their response after i emailed them again two days ago
Thank you for contacting Pokémon Support.
Thank you for taking the time to send us your feedback/suggestion. We regularly share player feedback and suggestions with our development team and will pass your message along to them.
Pokémon strongly encourages players to submit feedback and comments, so that this game can offer the best experience to all of you. Even though we do not always implement every suggestion we receive, we always read and pay attention to every single comment.
It is important to note that you may not receive another response regarding this.
Thank you, and have a great day!