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[PC] Installation - Unable to Install/Pokemoninstaller.msi Error

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07 March 2018 - 01:19 AM



    Novice Trainer

  • TheFoscor

Good evening,


im trying to install pokemon tcg on my PC but i keep getting the following error: ''the file pokemoninstaller.msi is not a valid instalation package for the product pokemon tcgo. try to find the instalation package pokemoninstaller.msi in a folder from which you can install pokemon tcgo.''


What can i do to get it working, any solution?

Edited by TheFoscor, 07 March 2018 - 01:22 AM.

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07 March 2018 - 01:55 AM




  • Mod_RedDragon

Hey there!


I would try doing a full uninstall and then reinstalling the game. The steps to do that can be found here. Let me know if that works for you. 

Moderator RedDragon
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!

08 March 2018 - 09:26 AM




  • Mod_Vengr

Also, make sure that you are using the installer from the official page.


In the same page you can also double check that your machine meets the minimum requirements.


Let us know!

Moderator Vengr
Pokémon TCG Online Moderator


"I see now that one's birth is irrelevant, it is what you do, that determines who you are" - Mewtwo


Need help from the support team? Visit the support portal and submit a ticket!