EpicShonenGuy, on 06 Mar 2018 - 5:51 PM, said:
Hello! So as we all know just a few hours ago there was a problem with the login but it is now back up but now i'm facing an issue with my memory i can't remember my login password i can't reset either because i can't receive any email i had this problem before where i don't receive any email even for the newsletter (it's not even in the spam box) so i'm basically in the dark here, i don't know if i can post here but this my registered email < removed, please do not share your personal information publicly> if you can check if there is any problem with it i would be appreciated i just can't reset if i can't receive any email.
Thank you in adavance.
Hello there EpicShonenGuy,
Thank you for taking your time to post about this issue in the forum. The login issues from this morning have been already resolved, please read this post here.
Please try using this tool for your password retrieval:
Also, you can use the password recovery tool to check your existing email addresses.
In case you erroneously check on a wrong inbox, I suggest that you verify if you accidentally created secondary accounts.
I have also updated your topic title to be more descriptive.
Hope this helps!
Pokémon TCG Online Moderator
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