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[GENERAL] Forum Avatar Creation/Modification


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24 February 2018 - 05:18 PM

#1

DrumminBeard

    Novice Trainer

  • DrumminBeard
Apologies in advance, if I've posted this in the wrong place. Mods, please move accordingly.
 
I feel stupid for not being able to figure out how to update my Profile picture in the forums, considering even brand-new members seem to have no trouble.
 
I understand that you're supposed to paste an "Avatar URL" in your 'Settings' to make this happen, but I can find no explanation anywhere on the site for where/how I can generate such a url, or customize a basic avatar model.
 
I've checked the 'Help' pages, and searched for instructions on both the forums and Google; to no avail.
 
Can someone help me with this, please? Thank you!

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24 February 2018 - 07:00 PM

#2

Mod_GuruLot

    Moderator

  • Mod_GuruLot

 

Apologies in advance, if I've posted this in the wrong place. Mods, please move accordingly.
 
I feel stupid for not being able to figure out how to update my Profile picture in the forums, considering even brand-new members seem to have no trouble.
 
I understand that you're supposed to paste an "Avatar URL" in your 'Settings' to make this happen, but I can find no explanation anywhere on the site for where/how I can generate such a url, or customize a basic avatar model.
 
I've checked the 'Help' pages, and searched for instructions on both the forums and Google; to no avail.
 
Can someone help me with this, please? Thank you!

 

Hello DrumminBeard, 

 

Thank you for taking the time to post your concerns regarding avatar settings. 
Please check out this link here for more information on how-to. 
 
I have also changed the title of this thread and moved it to a correct subforum. 
 
Hope this helps!  :)

Best, 
Mod_Gurulot
Pokémon TCG Online Moderator

 

For more help please visit our Help Center to submit a request.

Prior to posting in the forum, please check out the forum rules.


24 February 2018 - 08:17 PM

#3

DrumminBeard

    Novice Trainer

  • DrumminBeard

Unfortunately, nothing on this page helps me to figure out how to add a picture to my profile. It simply tells me that it is possible to add a picture. It refers me to my own user setting for more information. When I go to edit my profile settings, there is no explanation for how to add a picture; just a space to paste an "Avatar URL."

 

My question is - where do I make/find/edit/configure an Avatar URL?


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25 February 2018 - 12:52 AM

#4

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hello DrumminBeard,

 

I don't believe that you are required to enter an Avatar URL under your forum settings for your Trainer Avatar to appear on the forums. 

 

I would recommend logging out of your account on the forums and/or pokemon.com, then clearing your browser cache and cookies. Then, log in to Pokemon.com and navigate to the Trainer Builder and customize your avatar. Once you are happy with it, click save. After this, visit the forums again and hopefully, your avatar will be displayed correctly.

 

If this doesn't resolve the issue, please let us know!


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!


25 February 2018 - 03:50 AM

#5

DrumminBeard

    Novice Trainer

  • DrumminBeard

log in to Pokemon.com and navigate to the [url=https://www.pokemon.com/us/pokemon-trainer-builder/]Trainer Builder[/url] and customize your avatar. Once you are happy with it, click save. After this, visit the forums again and hopefully, your avatar will be displayed correctly.


Nailed it. Muchos gracias.
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25 February 2018 - 07:58 AM

#6

Mod_RedDragon

    Moderator

  • Mod_RedDragon

Nailed it. Muchos gracias.

 

Glad you were able to figure everything out!


Moderator RedDragon
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!


25 February 2018 - 07:59 AM

#7

Mod_Alder

    Moderator

  • Mod_Alder

Glad to hear you got it working ;)


Moderator Alder
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!


26 February 2018 - 11:28 AM

#8

turbogiraffe

    Junior Trainer

  • turbogiraffe

Glad to hear you got it working ;)

I'm warm and tingly inside, so much love.


  • 0

26 February 2018 - 02:26 PM

#9

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Nailed it. Muchos gracias.

Hello DrumminBeard,

 

You are very welcome! I am glad I could help!


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!