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[GENERAL] - Lagging - game lagg and bad connection even iff youre wired


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22 February 2018 - 11:40 PM

#1

Belguimmaster

    Rookie Trainer

  • Belguimmaster

really im getting madder and madder lol

tournament final move

 prize card vs  prize cards 

i wanna start my final attack

i click the active pokemon card enlarges

i wanna choose move lagg slow connection  sign 

even iff m laptop is wired with the internet connection

enemy turns he cant do nothing my turn i wanna end it lagg no more game time i lose even iff i was winning with  1 card vs 6 cards left

 

 

and a curious question are we ever gonna get recenter cards as rewards with the vs event 

 


  • 0

23 February 2018 - 08:00 AM

#2

picsupes

    Junior Trainer

  • picsupes

Sorry, but the problem is with your internet connection and not the game. :/


  • 0

23 February 2018 - 10:18 AM

#3

Mod_Rowan

    Moderator

  • Mod_Rowan

Hey Belguimmaster,

 

Thanks for raising it!

 

I'll second ask you to try another connection as well. You might also want to check your firewall settings and contact your provider to check for any possible blockers on the region/server side.

 

If any of these won't help I would recommend reinstalling the game, or running the Refresher.exe program located in your installation folder (usually found in "%appdata%\Pokémon Trading Card Game Online" ).
 
If this situation persists, please, send a ticket to the support team so they can investigate this matter further. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question".
 
Thanks for your patience, and good luck!

Moderator Rowan
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!