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[IPAD] Client - Redeeming Codes

iPad

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24 December 2017 - 05:07 AM

#1

Fealix1922

    Rookie Trainer

  • Fealix1922
I got some card codes but I'm not able to redeem it.
Do I need to unlock something first or reach an certain level?
  • 0

24 December 2017 - 07:39 AM

#2

Mod_Alder

    Moderator

  • Mod_Alder

To redeem a code in game you just click on the cart icon at the top of the screen and a drop down will give you the option to redeem codes. Once you click redeem codes you will see a new menu appear. In the bottom right of that menu you will see the option to use the QR reader or type the code in manually. 

 

Does this help?


Moderator Alder
Pokémon TCG Online Moderator

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24 December 2017 - 12:38 PM

#3

graywh

    Elite Trainer

  • graywh

But if you're playing on an iPad, you will not be able to redeem from inside the game and will have to use another device or the website: https://www.pokemon.com/us/pokemon-trainer-club/enter-codes


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24 December 2017 - 07:28 PM

#4

Mod_Alder

    Moderator

  • Mod_Alder

Ah I didn't notice the Ipad symbol at the top. The webpage works fine for me. Does the enter a code box not appear for you? Or does it just not work when you submit a code?


Moderator Alder
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!


26 December 2017 - 08:08 AM

#5

Mod_Vengr

    Moderator

  • Mod_Vengr

I can confirm, you will not be able to redeem codes using an iPad at this time.

 

The code redemption feature has been disabled in the iPad client at the requirement of Apple. iPad users who wish to redeem codes into their account can do so via the web athttps://www.pokemon....lub/enter-codes.

 

Be sure you are logged in to your game account on Pokemon.com before you redeem, as that account will receive the item(s). Additionally, you can redeem codes through the Windows, Mac or Android clients.


Moderator Vengr
Pokémon TCG Online Moderator

 

"I see now that one's birth is irrelevant, it is what you do, that determines who you are" - Mewtwo

 

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27 December 2017 - 09:19 AM

#6

Mod_Vengr

    Moderator

  • Mod_Vengr

I changed the title of this thread to make it more descriptive.


Moderator Vengr
Pokémon TCG Online Moderator

 

"I see now that one's birth is irrelevant, it is what you do, that determines who you are" - Mewtwo

 

Need help from the support team? Visit the support portal and submit a ticket!


16 April 2018 - 11:18 PM

#7

peterrprism

    Rookie Trainer

  • peterrprism
if you are not able to redeem the codes then follow steps on [url="***********************************"]***********************************[/url]******* Support so that you can redeem codes easily
  • 0

22 April 2018 - 02:55 AM

#8

Mod_Jynthu

    Moderator

  • Mod_Jynthu

Hello peterrprism,

 

Please note that links to websites other than official Pokémon websites are not permitted on the forum. Additionally, we ask that you do not post on threads that have been inactive for more than two weeks. 

 

I am closing this thread at this time. 

 

Thanks!


Moderator Jynthu
Pokémon TCG Online Moderator
Need help from the support team? Visit the support portal and submit a ticket!




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