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TPCi_Samhayne

Update 2.49: on Dec. 12 - iPad version delay, and Patching Issues

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TPCi_Samhayne

Hello Trainers,

 

A new version of the Pokémon TCG Online is now available, version 2.49.  

 

Click here for Patch Notes.

 

There are a few known issues to be aware of:

Known Issue: Mac players running OSX 10.12 or higher will need to reinstall. Please visit this support article for steps: http://support.pokemon.com/ics/support/KBAnswer.asp?questionID=2476

Known Issue: Customers patching from between 7 a.m. and 10 a.m. Pacific may need to reinstall if they cannot patch up. Please visit this support article for reinstall steps: http://support.pokemon.com/ics/support/KBAnswer.asp?questionID=1438

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TPCi_Samhayne

For several hours the new iPad update was not showing in the App Store.

 

As of the apx 3:20 p.m. Pacific, we are seeing the 2.49 update for iPad.

 

iPad customers should be able to obtain the new version and play!

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TPCi_Samhayne

For anyone playing on a Mac, especially those running OSX 10.12 (Sierra) or 10.13 (High Sierra) if you saw a warning error when attempting to install, we have a fix for you!

 

A new Mac install file that corrects this problem is now available from the TCG Online Download Page at: https://www.pokemon.com/us/pokemon-tcg/play-online/download/ 

 

As always, if the Pokémon Support Team can be of assistance with any game issue, please visit http://pokemon.com/support and enter a Question with the details.  Thank you! 

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