Jump to content

Unable to install 1 Nov 2017 Update on tablet


  • Please log in to reply

01 November 2017 - 08:18 PM

#1

The_Ninjurai

    Rookie Trainer

  • The_Ninjurai

Started up the game after the server maintenance was suppose to be over and it said they were still down for maintenance. Then I uninstalled and reinstalled to fix the issue and it tells me the version is out of date and I need to update. It was just reinstalled, so shouldn't the update have been part of it? On an android tablet.

 

Where would I go to update in reinstalling didn't work?


  • 0

01 November 2017 - 08:22 PM

#2

Kavunildo

    Rookie Trainer

  • Kavunildo

Started up the game after the server maintenance was suppose to be over and it said they were still down for maintenance. Then I uninstalled and reinstalled to fix the issue and it tells me the version is out of date and I need to update. It was just reinstalled, so shouldn't the update have been part of it? On an android tablet.
 
Where would I go to update in reinstalling didn't work?

same here, not abble to update to 2.48.
Didn't launched on google the november 1st version.
  • 0

01 November 2017 - 08:33 PM

#3

kinokiro

    Rookie Trainer

  • kinokiro
Same issue
  • 0

01 November 2017 - 08:34 PM

#4

DrifterDan90

    Rookie Trainer

  • DrifterDan90
Same here super lame...
  • 0

01 November 2017 - 08:43 PM

#5

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

It may be that Google Play in your region doesn't yet know about the update?  It does take some time to propagate through both Apple (for the iPad version) and Google Play (for the Android version).

 

Are you sure you are updating to version 2.48?  If you have version 2.47, that is the old one. 


Alex Leary
Pokémon TCG Online
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!
  • 0

01 November 2017 - 08:52 PM

#6

PHX-T-Bone

    Rookie Trainer

  • PHX-T-Bone
V2.48 is not currently in Google play store
  • 0

01 November 2017 - 09:01 PM

#7

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

V2.48 is not currently in Google play store

 

When we view 2.48 in the Google Play Developer Portal it displays as released.  We are seeing it in the Google Play store on our devices.  It looks like the app is taking some time to propagate.  Please give it some time and try again later.  Thank you in advance for your patience.


Alex Leary
Pokémon TCG Online
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!
  • 0

01 November 2017 - 09:07 PM

#8

The_Ninjurai

    Rookie Trainer

  • The_Ninjurai

When we view 2.48 in the Google Play Developer Portal it displays as released.  We are seeing it in the Google Play store on our devices.  It looks like the app is taking some time to propagate.  Please give it some time and try again later.  Thank you in advance for your patience.

Thank you for your response. I'll check on it later to see if v2.48 is out.


  • 0

01 November 2017 - 09:56 PM

#9

Speedwgn

    Rookie Trainer

  • Speedwgn
Update still isn't in the store. How long does it usually take?
"You may feel like a poet, but you sound like an idiot"
  • 0

01 November 2017 - 10:54 PM

#10

HxCami1O

    Rookie Trainer

  • HxCami1O

Update still isn't in the store. How long does it usually take?

Yeah, I would like for it to be available so I can try to finish the last weekend challenge....


  • 0

01 November 2017 - 11:06 PM

#11

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

We are seeing some affirmation from people who previously were not seeing the 2.48 update in Google Play that they are now seeing it.

 

Can you try again please and let us know if you are not seeing the update?

 

Thank you! 


Alex Leary
Pokémon TCG Online
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!
  • 0

01 November 2017 - 11:08 PM

#12

HxCami1O

    Rookie Trainer

  • HxCami1O

We are seeing some affirmation from people who previously were not seeing the 2.48 update in Google Play that they are now seeing it.

 

Can you try again please and let us know if you are not seeing the update?

 

Thank you! 

It legit was not in my update screen 2 minutes ago, and now it is.  Thank you!


  • 0

01 November 2017 - 11:58 PM

#13

Speedwgn

    Rookie Trainer

  • Speedwgn
Updating now finally
"You may feel like a poet, but you sound like an idiot"
  • 0

02 November 2017 - 01:41 AM

#14

DarkGames32

    Rookie Trainer

  • DarkGames32
Still no update in Google play please let us know when comes up.
  • 0

02 November 2017 - 04:09 AM

#15

DrifterDan90

    Rookie Trainer

  • DrifterDan90
It's there now closed your playstore and open it again
  • 0

02 November 2017 - 10:16 AM

#16

DarkGames32

    Rookie Trainer

  • DarkGames32
Got the update thank goodness now I can play one of my favorite games.
  • 0