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[GENERAL] Other - Unable to chat


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14 September 2017 - 04:12 PM

#1

psch90

    Rookie Trainer

  • psch90

Hello,

 

I have problems with the game chat. I can see what the other person writes in the chat, but it is not possible to write something or send emocions. There is not field to write in it.

I play on my laptop with Windows 7

 

I hope someone can help me!


  • 0

14 September 2017 - 07:21 PM

#2

SandaledOtter

    Elite Trainer

  • SandaledOtter

The chat and emoticons you are seeing are not typed by the player, but chosen from a list.

You access these canned messages by clicking on your face on the game screen, rather than on the chat button.


"Swishonk!" That's what's happening!

  • 0

24 November 2018 - 08:46 PM

#3

Tanjelly

    Rookie Trainer

  • Tanjelly

I, also, have a problem with the chat settings. I went to Pokemon.com, logged in, changed my settings to 'Open', and logged back in to PTCGO, but I still could not type in the chat freely. Thank you for your time.


  • 0

24 November 2018 - 08:56 PM

#4

Mod_Lyam

    Moderator

  • Mod_Lyam

Hi Trainers,

 

Please submit a ticket by clicking the link in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.

 

Thank you!


Moderator Lyam
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!