Starting at apx. 11:40 a.m. Pacific (UTC -7) the Pokémon TCG Online game server experienced an issue that resulted in some customers being dropped from the game. Login to the game was briefly disabled as were tournaments.
As of apx. 12:30 p.m. Pacific (UTC -7) the TCG Online is back up and available to play without issue.
For anyone who was involved in a tournament event at the time of the issue, your entry to that tournament will be returned to your account.
Our apologies for the interruption and thank you in advance for your understanding.
Pokémon TCG Online
The Pokémon Company International
Need help from the support team? Visit the support portal and submit a ticket!