The deployment of the Sun & Moon - Burning Shadows expansion is complete.
Booster Packs and Theme Decks from Sun & Moon - Burning Shadows will be available in the in-game Shop starting mid day (noon Pacific UTC-7) on Aug. 4, 2017.
For anyone who was online earlier in the day on Aug. 3, 2017 when the rolling server deploy to implement Sun & Moon - Burning Shadows ran into some problems, necessitating downtime as per http://forums.pokemontcg.com/topic/53575-finished-unscheduled-maintenance-august-3-2017-until-noon-pacific-utc-7/Scripts for the grants are still running (and may take some time to finish) so it may be up to several hours before those items are returned to your collection.
Our apologies for the inconvenience.
Pokémon TCG Online
The Pokémon Company International
Need help from the support team? Visit the [url="http://www.pokemon.com/support"]support portal[/url] and submit a ticket!