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Sun & Moon-Burning Shadows Live! Follow Up from Earlier Issues


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03 August 2017 - 07:28 PM

#1

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

Hello Trainers,
 
The deployment of the Sun & Moon - Burning Shadows expansion is complete.
 
Booster Packs and Theme Decks from Sun & Moon - Burning Shadows will be available in the in-game Shop starting mid day (noon Pacific UTC-7) on Aug. 4, 2017.
 
For anyone who was online earlier in the day on Aug. 3, 2017 when the rolling server deploy to implement Sun & Moon - Burning Shadows ran into some problems, necessitating downtime as per http://forums.pokemo...-pacific-utc-7/Scripts for the grants are still running (and may take some time to finish) so it may be up to several hours before those items are returned to your collection.

 

Our apologies for the inconvenience.


Alex Leary
Pokémon TCG Online

Live Operations Senior Producer
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!


03 August 2017 - 10:43 PM

#2

TPCi_Samhayne

    TPCi Staff

  • TPCi_Samhayne

Scripts to grant tournament entry and boosters that were opened during the time window where they were non functional have finished running.

 

If you have an issue from this action that you want to chat with us about, please visit http://pokemon.com/supportand enter a Question with the details.

 

Thank you!


Alex Leary
Pokémon TCG Online

Live Operations Senior Producer
The Pokémon Company International

Need help from the support team? Visit the support portal and submit a ticket!