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Issue with Log in screen


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12 June 2017 - 01:56 PM

#1

Dancelot

    Rookie Trainer

  • Dancelot
Hi Everybody!
I have a problem with my Tablet, so i play Pokemon TCG in the same tablet for a year, but now i can't touch in the Log in button (Same happend with Lets Start button), i try reinstalled app but not work. Somebody know a solution for this?
Also, i installed the apk in my phone and works fine.

My tablet:
Android 4.4
Bangho Aero J07

Greetins!

Spanish:
Hola a todos!
Tengo un problema con mi Tablet, jugaba con la misma tablet Pokemon TCG por mas de un año, pero desde que actualice no puedo hacer que funcione el boton de Inciar sesion tocandolo (Me pasa lo mismo con el boton de Empezar), la reinstale de nuevo pero no funciona, alguien tiene una solución?
Para ver si era un problema general, baje la apk a mi celular y si funcionaba el botón.

Saludos!
  • 0

17 June 2017 - 04:58 AM

#2

Mod_RedDragon

    Moderator

  • Mod_RedDragon

Hey there Dancelot!

 

If uninstalling and reinstalling the game did not resolve the issue on your tablet you may want to send in a support ticket so the support team can look into this further for you. You can open a support ticket by clicking the link in my signature and selecting the "Ask a Question" option after signing in. Hope that helps!


Moderator RedDragon
Pokémon TCG Online Moderator

Need help from the support team? Visit the support portal and submit a ticket!