When it comes to bug reports or reports of login issues, it is best to create a new thread instead of adding a report to a thread that was last active some time ago. This particular thread was last active more than one year ago.
2. Search, Then Post: Use the search tool before creating a new thread. There could already be an ongoing discussion about the same topic. If there isn't, or if the last post in the topic is more than a couple of weeks old, perhaps it's time to start a new thread!
As you can see, we do encourage users to post on existing threads instead of creating new ones. However, when the post has been inactive for some time, the guideline is to create a newer topic.
This is so it's easier to sort out how many people are currently experiencing an issue. There is also the possibility that the old thread had an issue that was fixed, and the new issue is something similar but different.
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